Look at your work from the inside and see what’s under there. Do you see the welds? Do you see foams and/or adhesives? Take a peek and see how much corrosion protection you have.
Living in Minnesota, you learn to deal with good and bad weather. The good is the beautiful, warm summers and beloved storms that bring hail and more business to the collision repair industry. The not-so-good, depending on your tolerance, is the cold winter, but that brings a steady flow of collision work from the ice and snow. But with that snow and ice comes methods of dealing with slippery conditions.
Pass the Salt
In the wintery states, we’re all familiar with sand and road salt. This means that along with increased business, we also get to deal with corrosion.
With the increasing use of road salt and chemicals to control ice conditions in the U.S., and the introduction of new chemicals in southern states, can you afford not to take a peek at your work from the inside?
In most vehicles, the factory corrosion protection is designed to give the vehicle long life. Car manufacturers have improved this protection over the years through much road testing, which has increased vehicle life dramatically. Remember when 100,000 miles was considered a lot for a car? If we were to buy a car today, we wouldn’t even flinch at that mileage. Most would say it has barely reached half its age. This began a trend that has owners hanging on to vehicles much longer than in the past and has also increased the resale value of vehicles. I-CAR Corrosion Protection (CPS01) class is an excellent class to learn about the harsh conditions vehicles and your repairs will be subjected to.
This leads me to this question: How long will your repair last? A shop through all the best cycle time and best laid plans can be stopped dead in its tracks by comebacks, redos and the dreaded warranty.
Many of you will argue that a repair shop does not get enough time to repair the vehicle right the first time. How much do you get paid for warranty? A simple quality control program can alleviate or prevent any work from leaving that may cause a warranty issue later on. I-CAR put together a class called Inspecting Repairs for Quality Control (QUA01) to help shops see and realize what to look for. But, we’re a prideful bunch and tell ourselves that we know what we’re looking for. The problem is, who’s looking? Nobody is perfect every time repairing a vehicle just as no vehicle is perfect off the assembly line. But being consistent and catching the occasional “dangit” can prevent a repair from coming back and eliminate unhappy customers.