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TECH EDITORIAL - Refinishing
 
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Featheredge, Prime and Block is Not a Body Procedure

The EPA’s new 6H Rule proves that Featheredge, Prime and Block (FPB) is a paint procedure, not a body procedure. Here’s how the 6H Rule applies to FPB and what the possible penalties are for failing to comply.

1/18/2010

As most people involved in the collision repair industry are aware, the National Emission Standard for Hazardous Air Pollutants (NESHAP)1, or 6H as it’s known to repairers, required all body shops to file an original notification with the EPA by Jan. 11, 2010, be in compliance by Jan. 10, 2011, and file a final notification of compliance by March 11, 2011.2 However, what most people don’t realize is that the new 6H Rule has settled one of the many longstanding disputes between repairers and insurers: whether Featheredge, Prime and Block (FPB) is a paint procedure or a body procedure.  
    
The Great Debate

Most insurance companies claim that FPB is a function of body labor and should be paid as a body procedure, or is already “included” in the repair time, thereby not requiring payment for paint materials. But most shops claim that FPB is a function of the paint department because it requires the use of a surface coating, namely primer, and the use of a High Volume Low Pressure (HVLP) spray gun. Therefore, they believe it should be billed as a paint procedure, which would include payment for paint materials.

While 6H doesn’t address how much time FPB requires or whether it should even be paid at all, it does say that if FPB is going to be performed, it must be performed under the guidelines of the 6H Rule, regardless of whether the repairer charges for it. This means that any application of a primer that’s sprayed through an HVLP spray gun or its equivalent with the capacity of greater than 3 ounces must be performed in either a spraybooth or an approved prep area by a certified painter.3

Further, if the shop charges for FPB, it must be charged as a paint procedure and not as a body procedure. This is because any final bill showing that FPB was charged as a body procedure or “included” in the body procedure may be used as evidence against the repairer by the government that it violated the 6H Rule. If a shop owner, manager, painter or body technician violates this rule, it will leave him or her open to civil liability, criminal liability or even jail time.

The 6H Rule

The 6H rule applies to all opera- tions that perform paint stripping using methylene chloride (MeCl), surface coating of miscellaneous metal or plastic parts, and surface coating of motor vehicles and mobile equipment4 – in short, body shops. Further, 6H defines coatings as “a material spray-applied to a substrate for decorative, protective or functional purposes.”5

A spray-applied primer would constitute either a protective or functional coating applied to the substrate (repaired part) because it’s designed to protect the underlying repaired panel or promote adhesion with overlying basecoats or both. 6H defines spray-applied as “coatings that are applied using a hand-held device that creates an atomized mist of coating and deposits the coating on a substrate.”6 This is achieved by using any spray gun that’s capable of holding more than 3 ounces of primer, not just an HVLP spray gun or its equivalent. Therefore, any spray-applied primer coating that’s applied to any part on a vehicle is included in the regulatory scheme of 6H and is subject to the rule.

6H also requires that “[a]ll spray-applied coatings must be applied in a spraybooth, preparation station or mobile enclosure that meets the requirements of [the rule].”7 For years, spraybooths, prep stations and mobile enclosures have been the domain of the paint department in most shops, and most shops have already invested thousands of dollars in this type of specialized equipment to achieve a maximum quality refinish product.

Further, these types of equipment are highly specialized and are generally not suitable for uses other than the application of paint coatings and primers.
Most shops are already complying with this part of the rule during the repair process – not because some rule requires it but because it makes sense in the repair process to have the priming of parts performed in the paint department by the technician who’s ultimately responsible for a quality refinished product.

6H also states that “[a]ll painters must be certified that they have completed training in the proper spray-application of surface coatings and the proper setup and maintenance of spray equipment...The spray-application of surface coatings is prohibited by persons who are not certified as having completed the training described in [this rule].”8 A painter is defined as “any person who spray-applies coating [sic].”9 According to 6H, a painter must be certified in, among other things, the proper spray gun selection, fluid tip or nozzle selection, different types of coatings, and the proper booth filter maintenance and filter selection.10

6H also says that any “[e]mployees who transfer within a company to a position as a painter are subject to the same requirements as a new hire.”11

Most quality body shops have already required their painters to take classes and be certified in order to achieve high-quality refinish products. All 6H states is that if an employee picks up a spray gun and does anything with it other than hold it, he or she is considered a painter and must be certified as such. Therefore, the spray-application of a primer to a part for the purposes of FPB must be performed by a properly trained and certified painter – not a body technician.

Busted by the Bill

So what does all this mean for FPB? 6H makes it clear that the application of primer in the FPB procedure must be performed in either a spraybooth, prep station or mobile enclosure by a trained and certified painter. In short, FPB is an operation of the paint department and not the body, frame, or mechanical departments in a shop.

How would a government agency know if FPB was being performed in the paint department by a certified painter? Well, short of walking in the front door and observing a non-certified person applying primer outside of the paint department, a regulator could simply look at the final bill indicating that FPB was charged as a body procedure – due to the fact that, under the Federal Rules of Evidence, all relevant evidence is admissible evidence.12

While a final bill indicating that FPB was billed as a body procedure wouldn’t necessarily be an admission of violating the 6H Rule, it would be strong evidence against a shop that the procedure wasn’t performed in the paint department by a certified painter. It would most likely create a rebuttable presumption in a civil action that the shop violated the 6H Rule, and the burden would then shift to the shop to prove that it had in fact complied with the 6H Rule.

In a criminal matter, the final bill would raise strong questions by the trier-of-fact that the shop indeed violated the 6H Rule. Therefore, if a shop lists the FPB procedure on a final bill, even if it wasn’t charged for or the shop didn’t charge for materials, it would have been a good idea to list it as a paint procedure. Further, listing FPB as a paint procedure would also help prove that a shop was complying with the 6H Rule if an investigation were to take place.
    
Steep Fines

There can be stiff penalties for failing to comply with 6H. 6H is incorporated13 into The Clean Air Act of 1990,14 which carries a lengthy penalty section.15 These penalties range from a civil penalty of up to $25,000 per day16, criminal fines of up to $1 million17 or even prison time of up to five years18 for companies and individuals who knowingly violate any portion of the rule.  

Neither a good faith effort to comply with the 6H Rule nor lacking actual knowledge of its requirements19 will shield an owner or operator from these penalties.20 Further, the U.S. Eleventh Circuit Court of Appeals held that a willful violation is not an essential element of the crime.21 This means that an owner or employee doesn’t need to know that he or she is violating the 6H Rule in order for the civil and criminal sanctions to be imposed.

Unfortunately, it would be the shop owner or employee who would be subject to these penalties – not the insurance company that insisted FPB was a body procedure.

Andrew J. Rodenhouse received his J.D. from Thomas M. Cooley Law School and is licensed to practice law in Michigan. He also has a Masters of Management Degree from Aquinas College and a bachelor’s degree from Hope College. Previously, he was the executive vice president of Rodenhouse Body Shop and owner of J&K Towing.
Submit a Comment    Comments (17)
Comment by:
Jeff
2/12/2010
11:33 PM
I've always figured this time in the repair process delivered to the paint department feathered out and ready for primer. The cost of the additional materials is added to the paint and materials bill at the completion of the job. Most insurance companies have a threshold on paint and materials that is usually far less than what the materials cost the shop, let alone the 25% mark-up on paint and materials used in the refinish process. Proper documentation of the cost of paint and materials with the 25% mark-up will get you paid everytime. Any time you add a manual line to an estimate for additional cost to the insurance company throws up a BIG RED FLAG. Just add an hour or two to the repair, depending on the size of the repair, to the repair time and get your additional materials on the paint and material side of it and leave it at that. Most shops don't even realize that they're probably losing money on the paint and materials side of the job. Documentation is what it's all about and it's been that way for a long time. If you are priming a panel multiple times to cover-up a piss poor repair then I would recommend having a talk to the bodyman. Paint time is just that, paint time not final repair and paint time. If you really want to throw a cog in the mix, take your total paint and material amount and divide it by the dollar amount allowed in the paint time and see if they want to pay the additional labor that way. For instance, if your getting paid 28.00 per paint hr. for materials and you have 10.0 paint labor on a job, then your materials should be 280.00 or less. If your material bill is 350.00, are you going to ask the insurance co. for 13.5 hrs. of paint time? No, you hand them an invoice for the total material bill, with your 25% mark-up and the Feather Edge And Block time figured in the repair time and go on. As long as you can document the material bill you can get paid in full for the materials and get paid for the repair as it should be, ready for the painter. No Red Flags and everybody is happy.
 
Comment by:
pass the buck opps I meant bill
2/8/2010
6:02 AM
I agree that FPB is a seperate operation I always on a supplement have a seperate line for prime block repaired areas . and as usual the Appraisers here in Mass refuse to pay for this operation. If this a requirement from the EPA and the Insurance Companies do not pay for this operation as a seperate line are they (the INs CO) the ones to be fined if the shop doesnt get paid for it?? YEAH RIGHT
 
Comment by:
J Armstead
2/7/2010
11:22 AM
"FPB" has always been a Paint Operation. This would fall under the "Operations Not Included" category of the Missouri suit against AmFam, wouldn't it? If a shop doesn't have the nerve to charge for what we all know is a necessary procedure, what is the point here? This is end up in the category of more "free" stuff gifted by contract DRP shops to insurers.
 
Comment by:
Barrett
2/7/2010
7:37 AM
I personal find it ludicrous to suggest that a necessary procedure, which calls for the application of costly refinish related materials is not a refinish related procedure, especially when it is a direct process in the preparation of a panel to be refinished, just as the required sanding is. It's not like our industry itself cannot make a determination as to what is or is not a refinish related operation. This article suggests that the EPA has settled this long-term question, so if one needs to look to the feds to help receive compensation, then so be it. I suppose every little bit helps. "Case closed"? Not until the collision industry quits asking themselves where this process lies and begins to assess a fee for it on each and every estimate whereas the process, regardless of how large or small the area may be, is required.
 
Comment by:
Alex Hahn
2/5/2010
12:08 PM
Can anyone specifically state the exact EPA Statute that this is? I would like to run it and print it up for the arguments with the insurers who do not pay for this. thanks! alex
 
Comment by:
joe kinch
2/4/2010
6:02 PM
As being a collision instructor for twenty five years. Laws come and laws change but never go away. This is like the Freon craze of the eightys. Pass a law that most are doing already.
 
Comment by:
Bill Fowler
2/4/2010
3:13 PM
Jason, to play devil's advocate here, the actual time approach is something of a loser because of the disparity in abilities from one bodyman to the next. If a bodyman does crappy work and it takes the painter 2 days of priming and blocking to get the repaired area to a state that is paintable, does the insurance company owe for that? No, I don't think so. The formula I developed was based on what would be a reasonable amount of material to be used to prime and block the panel one time, them seal and shoot. So, I started with the amount material that would be used to accomplish this, asking each painter that worked for me his opinion in terms of sprayable material, sandpaper, etc., and costing it out, adding 25% profit. Once I reached a consensus, I worked the outdated formula that I still find to be reasonably accurate if the multiplier is periodically increased, backward. The only constant available is the material consumption, so once I arrived at a material expense figure, I divided it by the multiplier to give me a paint labor figure, which was .3 hours. Then I used the .3 figure and multiplied it against the body labor repair time to arrive at a time figure to feather prime and block, using body repair figures from 1 hour to 20, always checking the resulting material calculation to see if it remained reasonable. It always does.
 
Comment by:
Jason Stahl
2/4/2010
2:28 PM
This comment came from article author Andrew J. Rodenhouse: My take on it is this: A shop should charge whatever it can get paid for, but at a minimum it should charge for the actual time it takes plus paint materials (actual or by formula).  Further, this issue may involve a shop writing demand letters  to insurance companies that refuse to pay and then taking the matter to litigation if those letters are not responded to.
 
Comment by:
Geg Coccaro
2/4/2010
2:14 PM
Well I guese this one won't work anymore. While going over an appraisers estimate I brought to his attention that he had omitted FPB on the repair of a fender.At first he didn't even know what it was.He then said he would have to call his boss to ask if he could inclued time for it. After calling his boss he said that his boss told him it was allready included in the repair time.What amazed me was how his boss knew that his appraiser would include time in the repair for FPB when he didn't even know what it was. Ya just can't make this stuff up!
 
Comment by:
John E. Booker
2/4/2010
1:26 PM
Thanks for the time,research, and final product of FBP; Looking at all the comments posted; I think that uniformity among I-Car, ASE,all the paint manufacturers and of course community colleges along with tech schools showing insurance companies and all the committees involved, to show that this is a seamless procedure used daily on practically every vehicle in a typical body shop. However our industry should and must continue using factual information, data, and a professional stance to present these findings to the insurance companies and their representatives. We(Body Shops) must alleviate our infighting and continue to educate ourselves to maintaining a position of focused and efficient methods of repair procedures as well as producing a concise,simple, but professional repair order for both the insurance companies and the customer. I feel this will help to "equalize" the platform of insurance companies VS the body shops when a particular situation presents itself. We have made great strides in alleviating the environment of militancy, particularily when both sides meet to address certain issues that involve and affect the industry as a whole. We must do so in our own ranks; we need to continue discussing issues and educating all our shops in order to move forward.
 
Comment by:
Bill Fowler
2/4/2010
12:39 PM
This is all very old news as it was definitively established by CIC over 2 years ago that FPB was a paint operation and not a body operation. It had been decided previously that FPB was a necessary operation. So here we are today, with the same conclusion that was reached years ago being re-affirmed. Does anyone really believe that more overwhelming evidence will sway an insurance company to do the right thing and acknowledge the necessity of an operation and pay for it if they can continue to ignore it and save themselves money? As far as Donnie's question about how to calculate the necessary time to perform the operation, I was asked by a member of the CIC comittee that established that this is a paint operation to develop a formula to calculate the time and materials necessary to perform this operation, a formula that would represent a fair figure that did not allow more for bad bodywork than it did good body work. The formula allowed .3 paint labor hours per body labor repair hour, with the necessary paint materials being calculated with a multiplier in the same way. All scenarios from 20 body labor hours to 1 body labor hour yielded an appropriate material allowance. I spoke with a member of the CIC committee, who happened to work for a major insurer, shortly after the decision and asked when his company would acknowledge the operation since he sat on the committee that validated it, and the is the bulls*%t answer that I got. "WE instructed our adjusters years ago to add this to the body repair time and to acknowledge this as being a paint operation now would constitute double payment." And he expected me to believe that the same guy who told all his people to add this as a body operation could not change the instruction to be a paint operation, which would allow for materials too. Give me a break!!
 
Comment by:
Roger LaFrance
2/4/2010
12:14 PM
I would also like to know what a formula would be for the time to FBP that would be agreeable to an insurance company.There are additional operations involved such as primer masking,moving the car from the body repair area to the prep area and then to the refinish area.
 
Comment by:
DonnieSmith
2/2/2010
8:12 PM
What a great article....thanks for sharing. One question, is there a way to determine the FBP? If you have a 3.0 hour repair, what would your FBP time be?
 
Comment by:
TJ Sindelir
1/31/2010
12:20 PM
"Feather,Prime and Block" in the latest issue of BSB, my question is this. In the last paragraph before the "Busted By The Bill", "the spray-application of a primer to a part for the purpose of FPB must be performed by a properly trained and certified painter - not a body technecian". Does "a properly trained and certified painter" mean that the painter hase to have "painter certification" from a paint manufacture with the product that he/she is using in the shop? I know that the painter has to have the 6H certification but does the (properly trained and certified painter) mean 6H or paint manufacture certification or both? Thank you, TJ
 
Comment by:
Wade Ebert
1/20/2010
6:20 PM
Very nice Counselor Rodenhouse. I see some discussions in our future.
 
Comment by:
Jason Stahl
1/20/2010
2:48 PM
Very true, Dave. I mean, how do you counter the "Well, that's just our policy" comment from the insurance estimator even after showing them this definitive evidence of FPB being a paint procedure?
 
Comment by:
Dave
1/20/2010
1:58 PM
Thanks for the info. This might help those who are smart enough to charge for FBP. Unfortunatly there are a lot of idots in this industry that perform these operations for FREE
 
 
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