Having grown up in the collision industry in a family owned and
operated body shop, I heard my father say on more than one occasion,
“There’s a tool for every job and a job for every tool.”
I first
heard him say this when I was very young and he would find me using his
tools the wrong way like the time I used one of his foot-long pick
hammers to punch a few ill-placed holes in the door of a completed
customer’s vehicle that was awaiting delivery!
I later learned the
importance of this principle firsthand when I began buying my own tools
to tackle various tasks and becoming frustrated when I didn’t have the
“right tool for the job.”
While this article will address some
of the tools of the automotive inspection trade (i.e. post-repair,
pre-purchase, etc.), those in the collision repair trade will find it
applicable to the inspection before, during and after collision repair.
While
larger equipment such as three-dimensional measuring systems and
automotive lifts have their place and are often called upon in
post-repair inspection activities, the purpose of this article is to
address some of the frequently used smaller tools found in most every
inspector’s assorted collection.
Let There Be Light
Without
a doubt, the most important inspection tool is sufficient lighting.
There’s an old saying that goes something like, “Darkness is merely the
absence of light.” Without proper lighting, it’s virtually impossible
to perform a thorough inspection, especially when looking in and under
a vehicle.
Light can be supplied in various sizes, shapes and
sources, from extensive overhead fluorescent lighting to help identify
body and finish defects to tiny LED units with extended flexible shafts
or borescopes for hard-to-reach areas. Light can flood large surfaces
or pinpoint specific areas to enable close visual inspection and
photography.
Proper lighting is a must to identify and document
issues such as remaining unaddressed damages and quality issues such as
welds, application of coatings or active corrosion.
Say Cheese!
Quality
photographs and video are extremely important to properly capture and
document inspection findings. Such documentation may be utilized to
provide photos of a vehicle for a potential buyer thousands of miles
away or as evidence, exemplar exhibits and/or as demonstrative aids to
be used in a courtroom setting.
Because the photos may be merely
provided and viewed via e-mail or printed or projected to life-size or
larger, a high-resolution digital camera with a macro setting is a must.
Video
is occasionally called upon to capture activities in real-time such as
the setting up and measuring of a vehicle. Or, in a recent real-life
example, to capture the dismantling of a motor-coach due to a lemon-law
claim being levied against a manufacturer due to a recurring mold
issue.
In the vehicle inspection services profession, one
never knows what will be required. Therefore, you must be prepared and
have the proper equipment available when called upon.
Minor
flaws may become colossal issues to an owner or a potential buyer and
be cause for additional loss (diminution) in value or loss of a sale.
Properly
identifying minor defects and their causes often requires using
magnification using anything from a low-cost magnifying glass to
high-quality camera lenses. For example, take an inexpensive,
illuminated microscope like the one in the photo below obtained from
Radio Shack for a little over $12. This instrument allows you to look
closely at welds or paint defects, identify the cause and determine the
appropriate
correction.
I recently inspected what appeared
to be remnant fisheyes in a newly applied paint finish and found that
the minute crater was actually the remains of an insect’s legs. While
wet sanding and polishing corrected the foreign material issue, it
created a loss of texture (orange peel) and greater concern over a
mismatched finish.
Paint finish scratches can be easily and
thoroughly inspected with such a magnifying device to determine if they
penetrated the basecoat and if mere buffing will solve the problem or
if refinishing will be necessary.
Access Hidden Areas
To
access those hidden areas that can’t be seen with the naked eye, a
device known as the borescope is often called upon as the tool of
choice. I use a newly released battery-operated unit (Extech BR250)
that has a narrower, 39-inch-long, flexible goose neck (a 38-inch
extension is also available) with a waterproof camera lens and four LED
lights that allow for greater visibility and clearer images in
hard-to-reach spaces.
Where accessible, hidden spaces like the
inner structure, frame rails, etc., become visually attainable. These
wireless inspection cameras capture colored images in still (JPEG)
shots or in video (AVI) and enable viewing on a PC using a micro SD
card or USB cable. The color display screen is detachable, allowing the
images to be viewed from as far away as 32 feet. That way, you can
share your findings with others during the inspection.
What Lies Beneath?
Excessively
applied body fillers and refinishing materials can result in unsightly
and costly defects as well as loss of warranties. So how does one
determine just how much materials are applied and if a potential
problem lies beneath what appears to be a beautiful quality finish?
Digital
coating thickness gauges (a.k.a. material mil gauges) are small and
portable digital gauges that precisely measure coatings applied to
metal surfaces. Most units used in automotive applications essentially
measure the distance between the top surface of the finish and the
smooth ferrous (steel) and non-ferrous (aluminum) metal substrates.
Current technology features Bluetooth wireless technology for fast data
transfer, easy report generation and archival of the readings. The
Bluetooth feature also allows the user to connect to PDAs and mobile
phones for instant reporting and e-mailing from the field when needed.
Measuring
the finish clearly illustrates where paint was blended on the vehicle’s
left rear sail panel. While this cost-saving repair process provides a
satisfactory appearance, the blended area is likely to deteriorate
(fade and peel) prematurely, indicating clearly that a prior repair had
been performed. The customer is then stuck with a potential loss in
sale and/or value down the road.
Comparison Measurements
Just
as a repairer diagnoses and estimates damages, post-repair inspection
professionals rely upon comparing the once damaged and repaired areas
to those undamaged areas still in their original placement. Such
comparisons can be obtained from the subject vehicle itself or from
another vehicle of the same make and model.
Obtaining
comparison measurements is a relatively simple process and can be
easily accomplished through photographs using several instruments, from
a precision digital measuring tool like the Vernier caliper capable of
reading inside, outside and depth measurements within .001 inch to a
simple ruler as shown below.
Symmetry, or evenness, is another
area the post-repair inspector often relies on for comparison. The
mismatched and/or uneven continuation of body panel gaps are clear
indicators of misalignments. Such misalignments are likely the result
of overlooked and remaining damages or improper corrective re-alignment
of the underlying structure.
“MacGyver Thinking”
The
automotive inspection profession offers many challenges, and the tools
required can vary from the most basic flashlight and mirror (to catch a
glimpse behind a replaced quarter panel wheel opening flange to see if
the welds were dressed and coated) to high-tech, state-of-the-art
equipment including sonic leak testers, chassis ears and on-board
computer interface diagnostic equipment (e.g. OBDII).
Because
each situation in collision repair is unique, the challenges faced by
the post-repair inspection professional are compounded and often
require what I refer to as “MacGyver Thinking” in those situations when
an army Swiss knife just won’t do. An automotive inspection
professional needs to become a virtual “Inspector Gadget.”
Future
articles on the post-repair inspection and evaluation profession will
address other aspects of what the automotive inspection professional is
called upon to perform and the equipment and resources found necessary
to provide the highest level of service.
In the meantime, I
encourage repairers to contact their nearest automotive inspection
professional to learn more of this unique service and how he or she can
benefit your business and your customers.
Barrett
Smith AAM grew up in a family owned and operated collision business
with locations in both Washington and Alaska. Smith has managed
dealership collision centers and owned and operated collision repair
facilities in Tampa Bay, Fla., including an award-winning shop for 15
years (1994 to 2008). He’s also the founder and president of Auto
Damage Experts, Inc., who, along with his vice president of operations
and eldest son David Smith, has been providing automotive inspection
and expert legal services nationwide since 1997. Smith and his wife
have four children, including twin 9-year-old boys. He can be reached
at (813) 657-6705 or barrett@autodamageexperts.com.
Poor lighting (above) failed to reveal a bulge in a frame. In the next photo, the bulge is clearly visible due to proper illumination.
Now, the bulge is clearly visible due to proper illumination.
These photos depict various lighting apparatuses used to illuminate hard-to-reach areas.
The illuminated microscope above was purchased at Radio Shack for $12.
The magnification of this silver vehicle’s actual paint mica.
These digital coating thickness gauges precisely measure coatings applied to metal surfaces.
These digital coating thickness gauges precisely measure coatings applied to metal surfaces.
Comparing repaired areas to undamaged areas can be accomplished by anything from a precision digital measuring tool to a magnetic yardstick to a simple ruler.
Mismatched and/or uneven continuation of body panel gaps are clear indicators of misalignments.