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Ford Unveils Results of Crash Part Testing at CIC

7/29/2010

Jason Stahl

Ford Motor Company revealed the results of its own testing of OEM and aftermarket crash parts at the Collision Industry Conference (CIC) last week, and its conclusion among the parts tested was that OEM parts were generally of higher quality than aftermarket parts.

The testing was prompted by I-CAR instructor Toby Chess’s technical presentation at CIC in January demonstrating the material difference between OEM and aftermarket bumper beams, radiator core supports and bumper isolators. Since then, there has been much debate in the industry as to the validity of his findings, as well as national media scrutiny of the debate.

“We launched our own investigation based on all this because we were worried that our customers’ safety could be at risk, and we felt we had an obligation,” said Paul Massie, powertrain and collision product marketing manager for Ford. “What we found was that the aftermarket copy parts we tested are inferior and could compromise vehicle performance and occupant safety.”

Massie said parts distributors called for individual structural part testing, but he said that kind of testing doesn’t necessarily indicate how an automobile’s whole system will react in a crash.

“We know what goes into testing. Guidelines set by FMVSS, NHSTA, etc., have to be met before a vehicle is sold,” Massie said. “But they’re not individual parts tests. The whole system is calibrated and optimized for the parts already on that vehicle. Individual part testing won’t tell you anything about whether it was a low-speed or high-speed test or the different types of structures a vehicle might strike. The question is will the aftermarket test these parts like OEMs do, and that’s to test the complete system.”

The parts Ford tested were:

• 2005-09 Mustang front and rear bumper beams
• 2005-09 Mustang bumper isolators
• 2008-09 Focus front and rear bumper beams
• 2006-08 F-150 bumper brackets
• 2004-07 F-150 radiator core supports

“Just by looking at these, you can tell the difference. You don’t have to cut them in half,” said Massie. “You also don’t have to do what we did to tell the difference between a magnesium radiator support and a plastic radiator support. This plastic radiator support became the poster child for this cause.”

Ford engineers attempted to cut bumper beams with a saw and used an air chisel to deconstructively test spot welds. Massie made note that the aftermarket beams are constructed of two separate pieces stamped and spot welded together, while the OEM beams are one-piece construction and roll-formed.

Ford’s conclusion on the spot welds was that they didn’t meet the automaker’s “minimum spot welding requirements for repair procedures.”

“I was told that the spot welds should’ve torn apart and literally ripped metal from one side or the other. Instead, they broke,” said Massie. “The air chisel just peeled [the two pieces of the bumper beams] apart.”

Also, Ford found that the metal gauge thickness and weight of the aftermarket parts were less than that of the OEM parts, and material composition varied significantly as well. But Massie cautioned about the thinner/thicker issue.

“Don’t get the impression that thinner is bad and thicker is better – it works both ways,” he said. “The calibration of airbag systems is optimized for parts on the vehicle. Again, individual part testing can only tell you so much.”

Massie claims that Ford engineers were able to saw through an aftermarket bumper beam in 16 seconds with a metal saw purchased at Home Depot, but barely got a quarter-inch into the OEM counterpart when the blade wouldn’t cut anymore.

Based on those findings, Massie said, Ford found it necessary to go one step further and run computer-aided engineering tests, or virtual/simulated crash tests. The tests were only conducted on the 2005 Mustang front and rear bumper beams and radiator supports. Pieces from both the aftermarket and OEM parts were sent to a lab to determine the kind of material they were made of. The aftermarket parts were electronically scanned to determine their dimensions, and computer-aided engineering models were then built to compare them to the OEM parts.

Ford found that the aftermarket isolator was made of polystyrene, the same material, Massie said, that a coffee cup is made of. The OEM isolator was made of polypropylene. Other differences listed were:

List price: OEM $52 / Aftermarket $39
Raw material cost per pound: OEM $2.50 / Aftermarket .70
Weight: OEM .55 lbs./ Aftermarket .30 lbs.

As far as the bumper brackets, Ford’s tests found that the weight and the thickness of the OEM was nearly double that of the aftermarket. Massie said Ford’s are made of high-strength steel but admitted the aftermarket bumper brackets were not tested for material.

“But if they’re a lot thinner and the weight is a lot less, to me that’s not like, kind and quality,” Massie said.

Massie said the OEM bumper beam has stiffening beads on the top and also longitudinal stiffening beams and are one-piece roll-formed, versus the two-piece aftermarket beams welded along their seams.

“When you see how it’s made, you can’t compare it to the aftermarket part. There’s no way anyone will put that much time and money into it,” said Massie. “We put these things in parts for a reason. They have a function. It’s not the same quality.”

Ford found that the Focus bumper beam was thicker than its aftermarket counterpart, at 1.29 millimeters compared to .78. It also weighed 25 percent more and was made of ultra high strength steel.

“Why do we use ultra high strength steel? We either want to maintain the strength or improve upon the strength and take weight out of the vehicle for fuel efficiency,” Massie said. “If you use mild steel and less of it than OE, what does that say? Are you concerned with safety and performance? These [aftermarket parts] are cheaper than OE parts, but there’s a reason for that.”

The OEM radiator core support was made of magnesium with some sheet metal bolted to it in certain areas. Massie claims Ford kept trying to order an aluminum aftermarket radiator core support but kept getting a plastic one.

“This was scary,” Massie said. “You would be concerned if this was put on your vehicle. There was sheet metal populated at the top to add support to it, but the insulator mounts and reinforcements were completely different.”

In conclusion, Massie said Ford will push for more oversight of aftermarket parts by working with trade associations, regulatory agencies, automobile alliances and elected officials. 


More information: 

Crash Parts Controversy Makes USA Today

CIC Technical Presentation Stymied by LKQ Threat

Association Condemns Alleged Lawsuit Threat that Stifled CIC Presentation, Plans to Investigate Parts Quality 

 

Submit a Comment    Comments (17)
Comment by:
Charles
8/9/2010
4:52 PM
Why Use Aftermarket Parts?



Aftermarket auto body parts (collision replacement parts) provide all consumers with good quality and low price parts while undergoing auto collision repair. This alternative creates and maintains an equal competition in the auto repair marketplace to prevent the monopoly of OEM (Original Equipment Manufactured) parts from auto manufactures.
 
Comment by:
daveh
8/9/2010
4:38 PM
I have been in buisness for 41 years. Some parts fit and some don't. Most insurance companies that use aftermarket parts don't pay you for the time spent sending these inferior parts back, they make you get the money from the supplier for lost labor and refinishing. If there would be a law that the insurance companies would have to pay for the lost labor and materials and make them go to the supplier to get reinbursed, then they would abolish the use of aftermarket parts.
 
Comment by:
Roger
8/3/2010
4:50 PM
Ford's aftermarket business is down almost 18% from 2008 to date. Doesn't anyone realize that this is an inexpensive marketing campaign on the part of EOM's? They need to get the revenue from somewhere to cover those UNION DUES!
 
Comment by:
Lee Amaradio
8/2/2010
8:13 PM
Thanks Paul and Ford for finally proving what we have all known for years. Hopefully other OEM's will see the merit there is with the testing of these SUBSTANDARD parts and bring to light the safety issues that could be caused by their use.
 
Comment by:
Blaney Raby
8/2/2010
11:54 AM
HAVE BEEN IN COLLISION REPAIR BUSINESS FOR 52 YEARS,REINFORCES MY EXPERIENCE. A/M PARTS ARE DRIVEN BY THE INSURANCE INDUSTRY FOR PROFIT;SAFETY OR QUALITY IS NOT THE ISSUE. THE DIFFERENCES ARE REAL DESPITE WHAT MANY "EXPERTS" WOULD HAVE US BELIEVE!I've been in the bussiness 37 years and its always amazed me to see the lost production connected to the aftermarket parts. In all honesty if i choose to put an sub standard ,cheeper parts on my own car its my bussiness. If the insurance company figures one on an estimate in my shop its made my bussiness.I call vender on estimate to find not avalible, ? not avalible,then locate one at another vender and have it sent to shop.It gets delivered and it has a 50% highred chance of being damaged or imperfect.Which means starting all the calls to un do and turnaround to OE part. Now I get to keep track of all the paper wrk I E credits ect. Made less money on parts lost alot of time and saved the insurance company money. Don't take this wrong I respect the insuranc companies and need them to make a living but if they had to pay a little for their mistakes they would think twice before clicking on that parts in their data base.

 
Comment by:
DONALD W PETERS
7/31/2010
11:28 AM
HAVE BEEN IN COLLISION REPAIR BUSINESS FOR 52 YEARS,REINFORCES MY EXPERIENCE. A/M PARTS ARE DRIVEN BY THE INSURANCE INDUSTRY FOR PROFIT;SAFETY OR QUALITY IS NOT THE ISSUE. THE DIFFERENCES ARE REAL DESPITE WHAT MANY "EXPERTS" WOULD HAVE US BELIEVE!CAVEAT EMPTOR, BUYER BEWARE.

 
Comment by:
Jason Stahl
7/30/2010
12:55 PM
I just corrected 16 minutes to 16 seconds. Thanks to Paul Massie for correcting me. Ford engineers were able to saw through an aftermarket bumper beam in 16 seconds, not 16 minutes. Massie had actually said "minutes," but he was in err. The slide at the presentation, however, said "seconds."



We plan on doing a follow-up with Diamond Standard to get its take on this.
 
Comment by:
Jim Shaw
7/30/2010
8:43 AM
Is there really anyone in the Collision Repair Industry who didn't know this! If this catches fire, shop owners look out. There's no telling where insurers will try to cut costs next!
 
Comment by:
Mark on the Bayou
7/29/2010
6:51 PM
I can't wait for some sharp lawyer to go after some carrier when a vehicle with a/m parts kills it occupants. DPR guys you better get your liability insurance upped to the highest you can afford. Because you will be on the hot seat too. Or shall I say you'll be under the bus first......
 
Comment by:
Steve
7/29/2010
6:11 PM
Simple fix: prepare a Waiver Form that hte Customer and the Insurance appraiser/adjuster both sign. This waiver states that the customer and the insurance co have been advised of non-OEM structural and safety-related parts that the insurance comapny is mandating. The customer has to sign that he accepts these parts, or decline to accept them and signs on to pay the additional cost of the OEM parts. Just for kicks, one sentence should point out that the collision and insurance industries are fully aware that non-OEM parts are not equal to OEM, and that the insurance company bears any and all future liability for damages physical and/or personal that may arise from the use of non-OEM parts they have mandated. Be sure to exclude the shop, its employees, and management personnel from any and all liability and/or damages resulting from etc etc.
 
Comment by:
Mike of the Ozarks
7/29/2010
3:32 PM
Sorry about the double post, apparently if you refresh the page it double posts.



Can't believe this guy is continuing to respond with ignorance.



to quote his reply email back to me

"we are following state guidelines. nothing in the state law per DOI says we have to use oem parts. The a/m suppliers don't "certify" their parts by just putting the word on it. The a/m cert. parts are, from what I have been informed since I've been in the body shop business, meets federal safety standards because if the part was unsafe they wouldnt be able to sell them with that label on them. Now, I really dont care what Fords stand is on the part....of course they are going to say that stuff so nobody will buy a/m but reguardless its up to the clmt ...he may pay the diff, pay for a lesser cost lkq part, or use his own carrier." end quote



Apparently he does not understand the part of My States unfair claim practices act that say if an insurer prepares an estimate with a/m parts they must be equivalent in like, kind, and quality. Apparently this insurance appraiser is overuling Ford's position on bumper brackets.



 
Comment by:
Mike of the Ozarks
7/29/2010
3:27 PM
Even after quoting a portion of the above article in an email to an adjuster, he still maintains that his company will only pay for the use of aftermarket bumper brkts on a third party claimant's vehicle that we are to repair. He was silly enough to email me a statement claiming that the a/m brackets are certified; they are not after checking capa web site. Gee I wonder what the willful violation of my state's unfair claims practices act is.
 
Comment by:
Mike of the Ozarks
7/29/2010
3:24 PM
Even after quoting a portion of the above article in an email to an adjuster, he still maintains that his company will only pay for the use of aftermarket bumper brkts on a third party claimant's vehicle that we are to repair. He was silly enough to email me a statement claiming that the a/m brackets are certified; they are not after checking capa web site. Gee I wonder what the willful violation of my state's unfair claims practices act is.
 
Comment by:
Barrett
7/29/2010
12:01 PM
The old adage: "The Sum of its Parts" comes to mind and I find it most distressing that this issue continues like a bad soap opera! The only thing that has changed is the A/mkt manufacturer's attempts to somehow get the federal government to accept and/or endorse these less than adequate off-shore copies as somehow OEM equivalent.



What is it going g to take...a government official, a well know personality or their family member to be seriously injured or killed to bring this issue to light and hopefully to a justifiable end.



Quality minded repairers need to provide articles such as this to their customers and their communities so the unwary can be made aware and protect themselves.

 
Comment by:
Charlie Barone
7/29/2010
11:44 AM
As many body shop operators I know would say, "Who don't know that?" The threats against Toby Chess of being sued have certainly backfired on all the A/M parts distributors. It is karma, no?
 
Comment by:
steve burkholder
7/29/2010
10:54 AM
I have used various so-called "Premium" aftermarket parts, and they don't measure-up to OEM.Fit & finish is of lower quality, and thickness of the metal os less than OEM. "The catch-22" is that the Insurance Companies are pushing for aftermarket parts for everything!It is getting very difficult to maintain integrity as a Body Shop owner, while turning a profit.
 
Comment by:
STEVE CHENAULT
7/29/2010
10:48 AM
I AM GLAD FORD MOTOR COMPANY TOOK THE TIME TO TEST THE AFTERMARKET PARTS AND PROVE THEY ARE INFERIOR AS THE COLLISION INDUSTRY HAS SAID FOR YEARS.(THANK YOU TOBE CHESS)
 
 
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