PPG continues to expand its lean education offerings with the launch of a new workshop, Introduction to Problem Solving. The workshop was piloted at the MVP Business Solutions Conference in September and focuses on problem solving methods and strategic planning routines for collision repair shops.
The workshop introduces strategies for uniting the collision center team in a common direction to improve the business, PPG says. Once a direction is identified, process improvement can begin from the current state of the business through a problem solving routine. During the workshop, participants learn how to frame a problem and understand the implications of unresolved problems. Lean Six Sigma tools are introduced and demonstrated using relevant collision repair examples, drilling down to the root cause of a problem and generating team driven solutions, PPG says.
“Problem solving is the foundation of a continuous improvement culture. It is important that managers recognize problem solving as an integral part of their job function. They must learn to lead their team through a process of creating solutions that solve the business’ unique problems,” said David Knapp, senior manager, Business Solutions, at PPG. “The team needs a shared vision of the future to work together effectively.”
The new Introduction to Problem Solving workshop will be a two-day course offered beginning in 2011, as part of the MVP Business Development Series of training courses.
More information:
Find out more about the workshop, as well as dates and locations, at the
MVP Business Solutions website