On April 7, 2011, the United States Court of Appeals for the Eleventh Circuit upheld a lower court's order granting summary judgment in favor of State Farm Insurance in a claim filed against the insurer by Gunder's Auto Center for slander and tortious interference.

"We are pleased with this court’s ruling affirming the dismissal of the case," said State Farm. "The decision is consistent with several other rulings deciding similar cases in courts around the country. While State Farm disputes a number of this repair facility’s factual allegations, the issue underlying the suit appears to be the shop’s disagreement with a program that is designed to afford our customers a quality repair experience in a competitively priced environment." 

In April 2010, U.S. District Court Judge Steven Merryday dismissed Gunder's suit against State Farm, ruling that although the insurer may have made defamatory statements about Gunder's, the shop failed to prove that the insurer's primary motive in making such statements was to harm the shop rather than further its own cause.

Gunder's appealed the decision, and in May 2010 the Federal Court of Appeals in Atlanta, Ga., ordered State Farm to undergo mediation with Gunder's to bring a satisfactory resolution to the shop's claims against the insurer.

"It's important to understand that if this ruling stays, every honest and ethical shop owner in the industry is in jeopardy of succumbing to similar efforts against them if they don't fall in line and do as they're told by this mega insurer and other insurers who may choose to follow suit," said Ray Gunder, owner of Gunder's Auto Center.

"I've been knocked down but I'm not knocked out," Gunder added. "I'm going to continue to 'pound that rock' and find the justice I believe exists in our legal system. State Farm speaking improperly and slandering Gunder's 'once' is privileged in the court's opinion, but speaking lies 'over and over again' knowing they are lies is indeed 'express malice.'"

Read the court ruling

Gunder's Auto Center Files Another Suit Against State Farm

Gunder's Awaits Court's Ruling in State Farm Case

Court Orders State Farm to Undergo Mediation with Gunder's

Consumer Lambastes State Farm Over Repair Experience