BodyShop Business
Ask the Expert
Can you provide a list of accounting categories for materials that define shop supplies? I'm looking for what's considered materials, shop supplies and tools for P&L purposes.
10/20/2014
What are some benchmark KPIs to hit for different sized shops?
10/20/2014
Since the Patriot Act, two-party checks have been difficult to deposit without having the correct paperwork. Insurers know this and have started ignoring the direction-of-pay on supplements. What should I do?
Can a shop be productive doing combination work? I recently took over a shop where each car is repaired, painted and detailed by the same technician, and they're not open to change.
10/14/2014
Does more emphasis need to be placed on more cost-effective, repairer-friendly vehicles when it comes to the design and construction of automobiles?
9/30/2014
What are the rules/laws when it comes to insurers not wanting to pay for rental coverage for their insureds? I'm getting frustrated with the adjuster calling my customers first if there is an issue or concern.
How can my shop build an authorization and go after an insurance company that refuses to pay our door rates?
We have three vehicle damage appraisers and are thinking of switching to a commission system to pay them. Will this cause our customer service and quality to take a hit?
A reader recently wrote in to ask what materials are included in the paint and material allowance on insurance estimates. Consultant Hank Nunn has provided a second answer.
What materials are included in the paint and material allowance on insurance estimates?
6/11/2014 8:28:52 AM
Is it worth my time to mess around with social media? I'm trying to figure out if any body shops have gained new customers this way.
I work as an estimator at a large DRP shop. What classes or training can I pursue to take my career to the next level as a shop manager or director?
Is paint capping against the law in all states or just some? If so, which ones?
I'm a young woman trying to decide between the field of graphic arts or collision repair. I love cars, but I'm concerned about the lack of women and less-than-ideal environmental conditions in the auto body trade. What should...
5/15/2014 9:33:01 AM
Why do body shop technicians bounce around so much? How and what can you do to keep them at a shop when they're turning good hours but still want to go to another one?
 
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