BodyShop Business
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A recent trip across the pond gave our publisher some insight into the European automotive and collision industries.
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As vehicles become more complex, our compensation should be more in line with the times. Here are some common procedures we don't get paid for but should.
One lean expert says the collision industry for the most part remains mired in the traditional, wasteful model of doing business.
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Multi-Shop winner Tom Griffin, president, Mayfield Collision Centers, and Single-Shop winner Rachel Minshall, body shop manager, Soerens Ford.
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Since partnering with a social media management service, Butch's Auto Body & Paint has been able to connect and engage with customers 24/7.
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I've been receiving some valuable workplace training from an unlikely teacher, and he's now a great friend. Let me tell you about John.
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Guidelines for creating buttoned-up, uniform human resource policies and procedures that are fair to your employees and reduce your exposure to liability.
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If you recall, I hit a deer two months ago and wrecked my car. Well, my car is back better than ever...and I didn't even get steered!
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Negotiations have traditionally been viewed as contests to be won. But current models emphasize a more strategic approach, which can be beneficial to both parties.
8/5/2014
Having built a couple of training programs about the aftermarket parts business, it's my opinion that the quality of non-OE crash parts has gotten considerably better.
Does your website have a "cookie-cutter" design? Standing out from the crowd will help you boost your search rankings.
It seems that trust today is more of a saying than a word with actual meaning. What happened?
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The 2014 NACE/CARS Expo & Conference is taking place July 30-Aug. 2, and what better place to have it than Detroit?
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Four locally owned small MSOs share their thoughts on how they plan to retain their market share should one of the mega consolidators move to their block.
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Add-on businesses can be just the thing to give a lift to a sagging bottom line.
 
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