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BUSINESS EDITORIAL - Management
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Currently showing items 1 to 15 of 56
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Body Shop Profit Tips
2/9/2010
It’s early in the new year, and everyone is holding their breath and hoping to see a big turnaround in business. But we all know that turning things around has less to do with crossing fingers and more to do with takin...
Making the Most of a Body Shop's Space
1/18/2010
How many of you have walked around your body shop wondering how much better it would be if it just had more space? But the “ideal shop” isn’t always feasible. All body shops are unique in certain ways, su...
JUNE COVER STORY: Protect Your Interests
6/3/2009
How many times have you said in frustration, “But I had a signed repair authorization!” after a customer gets steered right out your door and down the street to a competing collision repair facility?
It&#x...
MARCH COVER STORY: Rally for Retail
3/2/2009
At your current shop labor rate, can you repair enough cars in your market to pay all of your overhead, parts/materials, employee wages, loan payments, etc., and still achieve your profit goal? The answer is no.
Rising Co...
Plan for Success
2/9/2009 3:17:46 PM
I’ve got my business plan right here!
That’s the most common response I get when I ask body shop owners where they keep their business plans. Of course, the comment is made while they’re pointing to th...
Go High Tech
10/30/2008 4:12:50 PM
Are you still doing business the old-fashioned way? Making multiple phone calls and faxes to complete an estimate, wasting time handling paper documents and using shop management and estimating systems with limited parts orde...
Collision Survival Guide
9/3/2008 2:03:04 PM
The price of gasoline is hovering around $4 per gallon, and miles driven have dropped dramatically. The U.S. economy is in a definite slowdown. Mortgage foreclosures are at record highs, and real estate values are dropping li...
A Legal Primer
6/1/2008
Today’s collision repairer needs to be a savvy businessman as well as a master craftsman. And part of being a savvy businessman and running a profitable, efficient and ethical repair facility involves knowing one...
A Lean Transformation
3/1/2008
For a few years now, I’ve been writing articles on the funda
Developing Tomorrow’s Staff
12/1/2007
Can shop owners expect qualified entry-level technicians to rain from the sky and land on their doorsteps anytime soon? Maybe...when pigs fly! Perhaps that will happen sooner than you think.
I know one thing: If entry-leve...
Fox Fiasco Mars Industry: Fox Collision Centers
12/1/2007
For a little over a month now, we’ve been following the saga of Fox Collision Centers. How embarrassing! It’s like a bad train wreck that you can’t pull your eyes from. This story line gets more and mor...
It’s Now or Never: A Proposed Code of Ethics for the Collision Repair Industry
12/1/2007
People are funny. Most of the time, if something bothers them, they just complain about it and do nothing.
We all know why, too: It’s easier to whine than actually do something to address what we’re whin...
No Free Groceries: Body Shops Should Operate Like Grocery Stores
12/1/2007
Most things that are free aren’t really free. We don’t get free stuff from other businesses unless we spend a certain amount of money or purchase certain items or services. Even when stores run “buy one get one free” deals,...
The Green Team: Eco-Friendly Ways
12/1/2007
With 2008 just around the corner, everyone is thinking green. The stereotype that environmentally conscious people are all tie-dyed clad, patchouli-reeking hippies has gone the way of the Summer of Love and Timothy Leary. T...
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