BodyShop Business
Business   Estimating
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If you recall, I hit a deer two months ago and wrecked my car. Well, my car is back better than ever...and I didn't even get steered!
One scathing online review and your sterling reputation could be tarnished at best, severely corroded or destroyed at worst.
11/11/2013 10:03:22 AM
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Properly implemented, a good customer pay sales strategy can bring significant volume and profit to most collision repair facilities.
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Collision repairers are becoming increasingly concerned that their data is being used in ways they're unaware of. They also feel it's being used against them to control market dynamics.
In a front-end accident where there is front bumper and frame damage visible, are body shops required to check the radiator for leaks with a pressure test? If they didn't, what problems can occur afterward? Are body shops req...
3/27/2012 9:48:11 AM
What is the best way to handle a customer who wants you to write prior damage on an estimate for an insurance claim?
2/23/2012 9:31:47 AM
I'm the body shop manager for a Mercedes-Benz and Porsche dealership. I've been getting a lot of resistance from a couple of insurance companies over the issue of resetting electrical components, i.e. clearing computer codes ...
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The BSB staff went undercover, taking a damaged vehicle to several body shops in Northeast Ohio. The difference in the estimates we received, the physical appearances of the shops and the way we were treated as potential cust...
1/13/2012
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Think snapping pics of dents is just point-and-shoot? Think again. A good grasp of the camera's features, plus an understanding of framing and lighting, is essential to documenting collision damage properly.
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It's been almost one year since I exposed some butcher jobs in the North Carolina collision market, and guess what? They're still happening.
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Collision labor rates are pathetically low because of a variety of factors, including repairers themselves. But there are possible solutions that, if implemented, could result in more equitable compensation.
Reader's Choice question: "With the current economy, how would you address the importance of capturing the job during the repair estimate? With volume down and shop efficiency increasing, what are the main issues we need to f...
4/4/2011 1:47:58 PM
Reader's Choice question: "Why is paint and materials tied to paint labor rate? It should be invoiced and marked up accordingly. How do we change this? We went from a 35 percent profit on paint and materials to 2 percent in t...
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As the use of cloud computing has increased, so too have repairers' concerns over how their data is being used. So how is it being used? And are repairers' privacy concerns justified? We try to separate fact from fiction and ...
In my experience, the No. 1 reason for a vehicle not being delivered on time is usually something related to parts. I'm going to share some helpful websites that you might consider using to write a more accurate estimate.
 
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