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BodyShop Business - The Body Shop Reference Issue: December 2009
Employee Retention is Key to Continued Success
Companies that build and maintain a superior workforce will have a long-term competitive advantage in their marketplaces. Here are some strategies for doing just that.
Air Compressor Service: What You Need to Know
A fully functioning and well-maintained air compressor keeps a shop ticking. So what happens if it skips a beat?
GUEST EDITORIAL: What's So Bad About Steering?
My shop actually benefits from steering and would probably be out of business without it. So what's the big deal?
Auto Detailing to Add Profit
For this body shop, detailing provides a tidy profit center and keeps customers happy.
Sealing Volkswagen Golf Hood Seams
On a typical busy day in the shop, many vehicle replacement parts are needed. Too often, some of these parts may be superseded, updated, discontinued or modified by the manufacturer. Unless you have access to vital factory Technical Service Bull
DETOURS: Art Exhibit, Anyone?
What better place to hold an art exhibit than at a body shop? After all, smoothing the wrinkles out of panels without ever letting anyone know you were there can be considered fine art itself. Marrying both seems natural.
No one has
EDITOR'S NOTES: All I Want for Xmas Is a DRP
I recently had the good fortune to hear a rousing argument between two body shop owners, one of whom had 67 DRPs and the other had none. They were sitting directly behind me in a booth at Denny’s, so I slumped down a bit so I wouldn’t b
PUBLISHER'S PERSPECTIVE: ’Tis the Season
I’m sure that none of us particularly look forward to taking our vehicles in for service, but certainly it’s a fact of life. Whenever I do, I’m reminded of how some establishments understand that it’s as much about the own
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