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BodyShop Business - The Body Shop Reference Issue: May 2008

The Consumer-Centric Solution
The Consumer-Centric Solution
With DRPs losing favor and shops in desperate search for profitability, creating a consumer-focused business model may be the answer.
Take Pride in Paint Prep
Take Pride in Paint Prep
Every botched job I see reminds me of the lack of pride some techs and painters have in their work. Having a plan and following your paint system’s handbook goes a long way toward avoiding such disasters.
Our New Web Site Debuts!
It’s official: I am now a blogger. When we re-launched our newly designed Web site on April 14, I joined millions of others who use the Internet t
Implementing Lean
Implementing Lean
An increasing number of body shops are eyeing lean manufacturing processes as a solution to their business woes. How do you implement such processes in a collision repair setting and break out of the “old way”? Here’s a step-by-step guide.
Wake Up and Smell the Coffee
Wake Up and Smell the Coffee
Quick! Send out an all-points bulletin! I have earth-shattering news from Captain Obvious. Brace yourselves for this ... It seems
Used Airbags Should Be Deflated
OEMs don’t recommend using recycled or used airbags. And you assume all liability. With those things in mind, I can’t in good conscience use them myself.
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