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CURRENT ISSUE
BodyShop Business - The Body Shop Reference Issue: November 2008
Green & Mean
More and more consumers are seeking out green businesses that help the environment, and a growing number of body shops are seizing the opportunity.
It’s All About Attitude
I think Doug Goethe got it right in this month’s story about his personal transition to waterborne basecoat when he said, “It’s all about attitude. Everything’s about attitude.”
It is all about attitu
Legislative Lowdown
Federal – Aaron Lowe, vice president of government affairs for the Automotive Aftermarket Industry Association (AAIA), briefed legislators in the House Small Business Committee on the Motor Vehicle Owners’ Right to Repair
Rentals to the Rescue?
Renting your own vehicles may be the answer to shoring up your bottom line. At the very least, it allows you to take more control of your customer’s experience.
Picking a PBE Jobber
Some body shops select their PBE jobbers based on price alone, but that can cost them much more than they save in the long run. They should also consider service and the jobber’s commitment to forming a profitable partnership.
Go High Tech
Are you still doing business the old-fashioned way? Making multiple phone calls and faxes to complete an estimate, wasting time handling paper
Go with the Flow
I’ve been spraying waterborne for three years now, and I can tell you the biggest key to success is attitude. Take a positive approach and you’ll be successful.
Out With Estimating!
Estimating has no value whatsoever to the customer, so by definition it is
waste. Plus, it gives birth to almost every other kind of waste in the collision
repair process. So the logical thing to do is...get rid of it!
Get Ready to Tune Up
By the time you read this, we’ll be smack-dab in the middle of Industry Week in Las Vegas. The NACE, SEMA and AAPEX shows are certainly the spectacles of our industry, and Vegas provides an excellent destination for grand-scale gatherings such
Follow the Leader
We’re playing insurers in the game of business, and we’re losing. So let’s play the game their way and run our shops like the profit-making ventures they are.
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