BodyShop Business
Business   Management
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Four prominent multi-shop operators discuss how they have financed their growth and the lessons they have learned along the way.
This year's NACE event is shaping up to be the biggest yet. We hope to see you on the snow floor!
Conference took place Feb. 20-23, 2014, in Scottsdale, Ariz., and saw a record turnout of attendees.
3/7/2014 11:53:01 AM
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Jon Bingham, owner of The Metal Surgeon in Denver, Colo., caters to a niche market by focusing exclusively on metal fabrication and preparation.
I hate being ignored. Yet it happens a lot at businesses I patronize. I walk in, and generally I'm left to look around when no one acknowledges or makes eye contact with me.
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By educating and empowering customers via radio spots and organized classes, American Autobody has carved out a niche for itself in its market as a shop to trust.
Longtime collision industry veteran Dale Delmege lists common beliefs about running a business that he believes are flat-out wrong.
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Sometimes working with your family can be a challenge, but it can also be a blessing as these collision repair clans have discovered.
2/4/2014 2:25:28 PM
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What is your shop's profit on P&M? Including your favorite PBE jobber in the calculation will ensure you have the best combination of low costs and high service.
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Load leveling can have its pros and cons when it comes to trying to boost the efficiency of your multi-shop operation.
"Owning" the customer is important. But who is the customer? The vehicle owner? The insurer? Both? Ah, the age-old argument...
1/29/2014 8:45:20 AM
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We asked several body shop owners what industry issues are keeping them from getting a good night's rest. Their answers may (or may not) surprise you.
1/10/2014 11:34:37 AM
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After five months of trying to implement kaizen at a high-production shop, I'm back to the beginning, fighting fires non-stop. What did I do wrong? Read and find out. Part II in a series.
This year's SEMA Show was arguably the most successful to date, particularly for the Collision Repair & Refinish section. Check out our recap of the hottest rides, newest technology and more from the show floor!
11/15/2013 3:28:18 PM
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Congratulations to our 30th collision repair professional to be honored with this prestigious award!
11/11/2013 10:48:14 AM
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