BodyShop Business
Business   Management
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Multi-Shop winner Tom Griffin, president, Mayfield Collision Centers, and Single-Shop winner Rachel Minshall, body shop manager, Soerens Ford.
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I've been receiving some valuable workplace training from an unlikely teacher, and he's now a great friend. Let me tell you about John.
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Guidelines for creating buttoned-up, uniform human resource policies and procedures that are fair to your employees and reduce your exposure to liability.
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If you recall, I hit a deer two months ago and wrecked my car. Well, my car is back better than ever...and I didn't even get steered!
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Negotiations have traditionally been viewed as contests to be won. But current models emphasize a more strategic approach, which can be beneficial to both parties.
8/5/2014
Having built a couple of training programs about the aftermarket parts business, it's my opinion that the quality of non-OE crash parts has gotten considerably better.
It seems that trust today is more of a saying than a word with actual meaning. What happened?
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The 2014 NACE/CARS Expo & Conference is taking place July 30-Aug. 2, and what better place to have it than Detroit?
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Four locally owned small MSOs share their thoughts on how they plan to retain their market share should one of the mega consolidators move to their block.
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In my experience, only 5 percent of U.S. body shops are what I would call "wow" shops. What defines a wow shop? Let me explain.
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Tips to strengthen your business' Web security and ensure your information stays safe.
The big show is at the end of this month, so start planning your trip to the Motor City today.
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We had to throw out all we learned from Six Sigma when systems, computers and power disappeared after one of the most brutal winters on record. The lesson? Our people are our greatest asset.
7/1/2014
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Ben Krom used persistence and networking to achieve his dream of opening his own collision/restoration shop - and nearly two years later, he's profitable and having a blast.
People are your most valuable resource, so make sure you foster a work environment that's enjoyable and efficient.
 
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