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2013 Industry Profile

We surveyed body shop owners to put together a comprehensive report of where the industry is today.

5/6/2013 1:29:05 PM

The Shop: Wiesje Baskerville of Auto Hound

Wiesje Baskerville Owner Auto Hound, Freeland, Wash. How did you come up with th

5/6/2013 11:26:17 AM

Link Up on LinkedIn

Contributing editor Mark Claypool explains why LinkedIn is more than just a social networking platform.

5/6/2013 11:22:09 AM By Mark J. Claypool

Six Keys to Winning Negotiations

Negotiation is an everyday part of life, and by adhering to these six concepts, you'll win more times than you'll lose when you face off with insurance adjusters.

5/6/2013 10:47:37 AM By Hank Nunn

BodyShop Business Editor Visits McLaren Technology Center

Jason Stahl felt like James Bond when he ventured to England for a tour of McLaren's headquarters.

5/6/2013 10:13:12 AM By Jason Stahl

Electronic Stability Control: New Crash Avoidance Technologies

Are we ready to troubleshoot these complex, modern systems?

5/6/2013 10:09:58 AM By Scott Shriber

You Don't Know What You Don't Know

Unless you regularly attend some training, you may not realize that there are more productive ways to do work.

5/6/2013 By Mark Clark

Spring 2013 PPG MVP Business Solutions Conference Yields Largest Turnout To Date

Biannual event delivers valuable information about strategic business practices to collision repairers.

4/12/2013 By Gina Kuzmick

BodyShop Business Reader's Choice 2013

Five readers win $50 each after their questions on various collision repair topics make the cut and get answered by collision experts.

4/11/2013

Reader's Choice: Cycle Time

"Why is cycle time so important? It seems the body shop industry has changed in that insurance companies' No. 1 focus is now cycle time."

4/11/2013 By Hank Nunn

Reader's Choice: Parts Inventory

"We have an inventory of parts we ordered and never returned to the vendor for whatever reason. What percentage of depreciation (from price when originally purchased) is calculated into our selling of the part to the customer...

4/11/2013 By Hank Nunn

Reader's Choice: Parts Procurement

"What is the direction parts procurement is going, and why? Are third-party parts vendors the new way of ordering parts? Will we be forced to order parts online from a company like PartsTrader and not use our parts department...

4/11/2013 By Brad Desaulniers

Reader's Choice: Post-Repair Inspections

"What are some things you look for in post-repair inspections? As a tech, I’m always looking to put out a better product. Also, I’m interested in getting into the field of auto appraisal, either insurance or classic cars."

4/11/2013 By Barrett Smith

The Shop: Jim Pease of Montrose Collision Center

Jim Pease Director of Body Shop Operations Montrose Collision Center, Fairlawn, Ohio

4/10/2013 4:46:03 PM

Anyone Home?

Customer service is as easy as answering a phone call.

4/10/2013 4:25:13 PM By Jason Stahl

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BodyShop Business is the ultimate information source for the collision repair industry. BodyShop Business is dedicated to empowering shop owners with the knowledge they need to run successful businesses. BSB provides not only business management information and market trend analysis but also technical content, breaking news and the latest products for collision repairers. We're committed to helping collision repair shop owners improve their efficiency, profitability and repair quality.