On Nov. 10th, more than 80 industry professionals gathered at the Radisson Hotel in Roseville, Minn., to hear industry expert Mike Anderson of Collision Advice present “Write it Right: Estimating Best Practices.” The seminar, a joint endeavor of the Alliance of Automotive Service Providers of Minnesota (AASP-MN) and Axalta Coating Systems, was a huge success with the sold-out crowd.
The seminar provided attendees with information and resources to support and justify their position on what it takes to restore a vehicle back to pre-accident condition. Highlights of the seminar included:
- Tools to help identify the not-included items, such as the DEG website, ASA Not-Included Guides and the SCRS Guide to Estimating
- How to use negotiation tools with insurers and get paid for hotly-contested items, such as prepping raw plastic, blend within a panel, “feather, prime and block,” masking operations and weld burn damage
- How to improve photo quality
- Utilization of line notes
- How to write a damage analysis in conjunction with 100 percent disassembly
- The importance of OEM information and where to find it
- Key performance indicators (KPIs) to monitor when auditing the quality of estimates
“Mike is always a great draw,” said Judell Anderson, AASP-MN executive director. “His programs provide the perfect mix of technical information, practical tips and motivation. We are very pleased to have had the opportunity to partner with Axalta to share Mike’s extensive knowledge with Minnesota’s collision repair industry.”