On Friday, March 29, the Alliance of Automotive Service Providers Minnestoa (AASP-MN) will host “Estimating Best Practices” from 7:30 a.m. to 11:30 a.m. at Lowell’s Training Center in Edina, Minn. Well-known industry trainer Mike Anderson of Collision Advice will present the session.
Attendees will learn a systematic approach to discovering and ensuring that all of the “not included” items required to restore a vehicle back to its pre-accident condition are included on the repair plan. They will also gain a better understanding of what key performance indicators (KPIs) should be monitored when auditing the quality of their estimates.
The program includes:
The Three Ts Thorough Disassembly, Thorough Damage Analysis and Thorough Auditing
Understanding why some things are not-included items in the p-pages (Variable Theory)
How to write a damage analysis in conjunction with 100 percent disassembly
How to utilize technology to "write it right"
How to get paid for hotly contested items, such as prepping raw plastic, blend within a panel, “feather, prime and block,” masking operations and weld burn damage
The importance of OEM information
Other topics addressed include:
How to utilize systems to avoid last minute parts delays
The importance of 100 percent disassembly and its effect on cycle time
"Must-have” tools for profitable estimating, such as the DEG website, ASA not-included guides, and parts and OEM websites