Arkansas Automotive Supply Business Rewarded by Collision Co-Op for Customer Service - BodyShop Business

Arkansas Automotive Supply Business Rewarded by Collision Co-Op for Customer Service

Alan and Kathy Ivey, owners, and the employees of Auto Body Supply received the Collision Automotive Repair Services (CARS), Inc. "Simply the Best" Award Oct. 26, 2010 at their store in Springdale, Ark. CARS is an at-cost cooperative that allows body shops to come together to have increased purchasing power with their suppliers.

The award recognizes jobbers who have gone beyond their normal day-to-day operations to become a leader in their field in terms of customer service.

Auto Body Supply has been in business for 20 years. The staff of eight maintains a customer base of 60-70 throughout the Arkansas, Missouri and Oklahoma area.
    
The Iveys are firm believers that being service oriented is a key to their success. They say that this attitude causes a strong relationship between employees and customers. The Iveys say their organization is more of a family than a business.

Auto Body Supply opened in 1990 as a 1,500-square-foot warehouse and has now expanded to 4,500-square-foot warehouse and a mobile demonstration trailer they can take to collision shops with their full paint store on board.

They also have a delivery fleet of four trucks that have daily routes every week.

Auto Body Supply received the award at a luncheon at their store from Matt Boyles, operations director of CARS, Inc.  
    
Auto Body Supply has been a member of the Jobber Support Network for CARS since 1998. In regards to CARS, they feel that the cooperative is a win/win situation for body shops and jobbers.

You May Also Like

Body Bangin’: The Disengagement Epidemic with Kevin Wolfe

Micki Woods interviews Leaders Way Owner Kevin Wolfe on why 73% of work professionals are disengaged today and what we can do about it.

Micki Woods, master marketer for collision repair shops and owner of Micki Woods Marketing, has released the latest episode of "Body Bangin'," the video podcast that is taking the industry by storm!

In this episode, Woods interviews Kevin Wolfe, owner of Leaders Way and former mechanical shop owner, on how he became the shop everyone wanted to work at. Wolfe also points out that 73% of work professionals today are disengaged — an all-time high — and discusses why that is and how we can fix that.

Body Bangin’: I Thought We Were Doing It Right with Josh Piccione

Micki Woods interviews Josh Piccione on repairing vehicles correctly — according to manufacturer guidelines.

Body Bangin’: Be a Star Not a Hamster with Robert Snook

Micki Woods interviews popular keynote speaker Robert Snook on how to differentiate and grow your business.

Body Bangin’: Know Me, Know My Car with Mike Anderson

Micki Woods interviews Mike Anderson on the importance of building an emotional connection with your customers.

Body Bangin’: Fighting for Consumer Safety with Burl Richards

Micki Woods interviews Burl Richards on his personal mission to fight for consumers’ rights and safety.

Other Posts

Body Bangin’: The Employer-Student Disconnect

Micki Woods interviews Raven Hartkopf, lead collision instructor at Collin College in Texas, on what students want from a shop employer.

Body Bangin’: Why Follow OEM Repair Procedures?

Micki Woods interviews Logan Payne of Payne & Sons Paint & Body Shop on the importance of following OEM repair procedures.

Body Bangin’: Getting Paid for Calibrations

Micki Woods interviews Andy Hipwell and James Rodis of OEM Calibration on how to get started doing ADAS calibrations.

Body Bangin’: What Are The Consolidators Up To With Laura Gay

Micki Woods interviews Laura Gay of Consolidation Coach on the current state of auto body shop consolidation.