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Labor rates in our area have been the same for the past five years or more, and when I asked the insurers for an...

Does a small car dealership in Ohio, where one of our customers bought her car, have the right to repossess the car from us...

We have a 1970 Chevelle with a diamond frame. It is only off by 3/8" in the center section. The rigid main front structure...

Are there any regulations from OSHA, NIOSH, etc., regarding recommendations or best practices for respirators for painters (supplied air versus air purifiers)? Question answered by: Tom...

I am not really sure who to turn to here and I was hoping you could help or lead me in the right direction....

There are many states where a vehicle comes into a body shop covered in road tar and sandblasted in rock chips with mud crammed...

We received a car that had been hit hard in the rear end, so we replaced the rear crossmember, installed a quarter panel and...

After I write an estimate for a customer, how long should I wait to do a follow-up call? Question asked by: Ethan West, Mungenast Collision Centers,...

Does there need to be more emphasis placed on more cost-effective, repairer-friendly vehicles when it comes to the designs and construction of automobiles? I've...

Which came first, the chicken or the egg? In raising a dealership body shop from the dead, what should I do first, fix the...

I'm looking into becoming an estimator in a high-production body shop. I'm pretty green as far as being in a body shop, but I...

Since the Patriot Act, two-party checks have been difficult to deposit without having the correct paperwork. Insurance companies know this, and some have...

Can a shop be productive doing combination work? I recently took over a shop where each car is repaired, painted and detailed by the...

What are the rules/laws when it comes to insurers not wanting to pay for rental coverage for their insureds? What needs to be done?...

How can my shop build an authorization and go after an insurance company that refues to pay our door rates? Question asked by Richard Bappert,...