Axalta says it is the first coatings company to offer distribution partners that provide training to Axalta’s refinish customers in North America the ability to earn a certified field trainer accreditation. This special certification allows distribution partners to conduct field classes for customers who wish to earn Axalta’s Level 100 Refinish Certification, select OEM certifications and up to eight I-CAR credit hours. Accrediting distribution partners allows Axalta to take the first level of its world-class training program directly to refinish customers in their body shops.
“Exceptional service means not only delivering the tools businesses need to perform but also making those tools accessible so that customers can take advantage of them,” said Troy Weaver, vice president, Axalta North America Refinish. “By extending the Certified Field Trainer program to distributors, our mutual customers may now receive training from the same person that supplies their paint and materials.”
To ensure refinish customers receive the same level of training they would at one of Axalta’s 11 Learning and Development centers in North America, certified field trainer applicants must possess several qualifications, including a minimum number of years as a refinish technician. In addition, there are a number of prerequisites applicants must complete before earning the certified field trainer accreditation, including completion of Axalta’s Master Certification program, completion of specific online and in-person training courses, and acceptance into the program by the applicant’s company and Axalta.
For more information on the certified field training program, distribution partners should speak to their Axalta representatives.