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Business

Forgotten Labor Part II

When you work for a dealership body shop, you frequently have a particular make and model of vehicle coming in for repairs rather than a variety of makes and models. Clamp Down I work at a Buick GMC dealership, and we see a lot of Buick Enclave...

How Long Should I Wait to Call a Customer After Writing an Estimate?

After I write an estimate for a customer, how long should I wait to do a follow-up call? Question asked by: Ethan West, Mungenast Collision Centers, St. Louis, Mo. I don’t encourage repairers to write estimates because they don’t offer the...

Upcoming Meeting to Focus on Combating Insurer Involvement in Collision Repair Industry

SafeCars has announced that it will host a special meeting Saturday, Oct. 18 at the DoubleTree Hotel, BWI Airport, in Linthicum Heights, Md., to discuss how to best combat increasing insurer involvement in the collision repair industry. The free even...

ASA Solicits Top 10 Insurers on 'Blend Within/Zone Refinish' Issue

The Automotive Service Association’s board of directors and Collision Division Operations Committee have begun their second initiative as they continue to focus on refinish issues and the issues’ effects on collision repair facilities. ASA’...

All Roads Lead to SEMA

Ah, November. Summer’s long gone, the days are getting shorter by the minute and the holidays are right around the corner. But while most of the country is starting to cool down for winter, things are just beginning to heat up in Vegas. Notoriou...

Sherwin-Williams Automotive Finishes to Host Next EcoLean Workshop at Daytona International Speedway

Sherwin-Williams Automotive Finishes announced it will hold its next EcoLean Level 2 workshop Oct. 21-22, 2014, in Daytona Beach, Fla., at the iconic Daytona International Speedway. The EcoLean Level 2 workshop is an extensive, two-day course that...

Publisher's Perspective: Make Mine Certified, Please...

...ASE certified, to be exact. I recently attended the annual ASE recognition dinner that was held in Frida this year. Technicians and counterpersons from all around the nation were honored for having the top test scores. BodyShop Business sponsors a...

Editor's Notes: Rescue Me

One of my favorite TV shows right now is “Bar Rescue,” where nightlife expert Jon Taffer tries to turn around a failing bar or restaurant. Maybe it’s because of Taffer’s epic meltdowns when he finds bugs in the liquor bottles or dead mice und...

The YouTube Effect

Consumers are increasingly leaning toward watching videos online, as the rapid growth in mobile devices continues. But how does that translate to the collision repair industry? It’s one thing for people to become obsessed with cat videos, but in th...

Refresh Your Marketing

Out with the old, in with the new. Some of the marketing strategies utilized in today’s collision repair industry are as outdated as Grandma’s living room carpet. They’ve been exhausted so much that they could be used in a GEICO commercial ...

Ringing Up the Profits

Add-on businesses give body shops opportunities to ring in sales rather than turning requests for sprayed-on bedliners, glass work, detailing and aluminum repairs to other outlets. But are you ready to expand your core business? And what’s the best...

Defying the Odds

There’s a scene in the beginning of the holiday movie favorite “The Santa Clause” where, after Tim Allen completes his first night as Santa Claus and still believes it has all been a bad dream, he flies off in his sleigh to the North Pole and s...

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