In a recent article published by body shop in the UK, David Smith, vice president supply chain/procurement, Caliber Collision, predicted that the MSO will have 1,500 U.S. shops, 20,000 suppliers and revenue in excess of $6 billion by 2020.
Smith also described the 2010 to 2015 growth of the business, when it went from $280 million to over $1.4 billion with locations increasing from 68 to 323. Staff numbers also increased from 1,400 to 8,000.
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