I-CAR commends SCA Appraisal Company for its commitment to encouraging its appraiser staff and franchisees to earn the Platinum designation of training.
I-CAR says that appraisers who train with its Professional Development Program (PDP) benefit from knowledge that enables them to contribute accurately to the claims process, improve overall efficiencies in the repair process, understand damage analysis procedures on current vehicle technology, and interact and communicate effectively with customers about vehicle repairs.
“SCA is fully committed to providing quality appraisals using up-to-the-minute repair methodologies in an effort to keep our customers safe and sound,” said Shahan Yeghiazarian, SCA vice president of field operations. “Through I-CAR training, SCA franchisees will strengthen their competitive advantage by earning the Platinum designation, which invokes the utmost commitment to professionalism in the auto collision industry.”
The PDP is role-specific training that covers key competencies identified by the collision repair industry as being critical to the complete, safe and quality repair of today’s vehicles. PDP training is built on the principle of role-relevant and progressive knowledge building, starting with foundational knowledge, then gradually building to more advanced principles.
Once ProLevel 3 Platinum status is achieved, appraisers maintain knowledge through ongoing role-relevant training annually. I-CAR offers curriculum and recognition paths for both appraisers and collision repair technicians.
“I-CAR applauds SCA for encouraging its appraiser staff and franchisees to train to Platinum level,” said Elise Quadrozzi, I-CAR director, segment development – insurance. “As the industry confronts the significant evolution in vehicle technologies and materials, only the businesses that build a culture of learning will be prepared to survive and thrive.”
More information:I-CAR
