CARSTAR Auto Body Repair Experts announced the promotion of Marybeth Mack, formerly operations project manager, to director of strategic initiatives.

Mack, a CARSTAR team member since 2011, will oversee the immersion process for CARSTAR franchisees joining the network, managing their integration into the CARSTAR EDGE platform, store branding, implementation of the CARSTAR standard operating procedures, new purchasing programs and marketing resources. She also will manage franchisee renewals. Mack joined CARSTAR as part of the insurance relations team, and moved to the operations team in 2015.

“Marybeth brings tremendous experience and understanding of the CARSTAR network to our new CARSTAR franchisees,” CARSTAR said. “When franchisees join CARSTAR, they want to quickly be able to realize all the benefits of being part of North America’s largest collision repair network, and with Marybeth’s leadership, we can deliver that more effectively and efficiently.”