CARSTAR North America said it will launch a new brand campaign across the United States and Canada, its first-ever integrated campaign for North America.
This month, the franchisor will unveil a new TV spot – “It’s Your Car” – to air during the Winter Olympics across all of Canada. U.S. CARSTAR stores will air the spot in local markets.
The commercial shares the story that at CARSTAR, “We care, we are efficient and we are accountable. It’s not just a car. It’s YOUR car.”
Developed by Charlotte-based Mythic, the campaign will be extended through radio, digital, billboard and print advertising, and supported on social media platforms, CARSTAR said.
The enhanced brand positioning and marketing campaign is based on extensive research with U.S. and Canadian consumers to understand their needs when they have an accident, motivations for choosing a repair company and the attributes of the CARSTAR brand that appeal to them in their decision process, according to CARSTAR.
“Our key findings reinforced our understanding that we know no two accidents are the same,” said Michael Macaluso, president of CARSTAR North America. “Every car is different, and each deserves to be treated with care. That’s why we are committed to making every job count. Because when it’s your car, it matters most. At CARSTAR, we work with you to find a solution that best fits your needs, and make sure that when your car is returned, it’s exactly what you expected.”
The marketing campaign builds upon CARSTAR’s focus on growing the CARSTAR network across the United States and Canada, delivering continued operational improvements and providing purchasing efficiencies. Key initiatives include:
- Driving unit growth across the United States and Canada through aggressive store development, with a goal of 600 locations by mid-year
- Increasing organic growth at its current locations through the CARSTAR proprietary EDGE Performance Platform, operating efficiencies and new fleet and insurance programs
- Continuing to execute against performance-based agreements with the major insurance carriers and secure more of these relationships
- Leverage the Driven Brands synergies for efficiency and cost savings
To view the U.S. commercial, click here or watch below:
To view the CARSTAR Canada commercial, click here or watch below: