At this year’s CARSTAR Auto Body Repair Experts annual conference in New Orleans, three shop owners were recognized for their industry-leading performance in sales growth, footprint growth, closing ratio and cycle time.
CARSTAR states that it consistently strives to improve on both the customer and the shop owner level. Through efficiencies and best practices shared amongst individual shop owners as part of CARSTAR’s proprietary EDGE Performance Group training platform, the entire network has achieved “record revenues and same store sales, strong CSI results and the industry’s highest average NPS scores.”
These shops have raised the bar in key categories. The 2016 CARSTAR Performance Award winners include:
Top Sales Growth – Individual Store
- CARSTAR La Habra Collision & Glass Center – La Habra, Calif.
Top Sales Growth – MSO
- Tracy and Shaun Copeland – CARSTAR Hi-Tech, CARSTAR Parkland, CARSTAR Fred’s – Seattle, Wash.
Top Footprint Growth
- Tracy and Shaun Copeland – CARSTAR Hi-Tech, CARSTAR Parkland, CARSTAR Fred’s – Seattle, Wash.
Top Closing Ratio
- CARSTAR Forest Home Auto Body – Milwaukee, Wis.
Top Cycle Time
- CARSTAR Forest Home Auto Body – Milwaukee, Wis.
“CARSTAR constantly strives to make sure that our owners have all of the resources they need to run a successful business,” said Michael Macaluso, president – CARSTAR North America. “We share in the joys of their accomplishments, and are proud to honor those who have risen to the top.”
