Preparing for 2022: Reviewing and Recharging
As the year ends, I have to remind myself to stop and take stock of the past 12 months and what lies ahead.
Collision Repair Expert: Brace Yourself For More Change
To succeed in this new world of mobility and smart technologies, repairers will have to adapt and change at unprecedented speed.
Business Lessons from James Bond
Even though James Bond is a made-up, fictional character, we can all learn a lot from him, in both our personal and business lives.
Building a Team: The Ratio of We’s to I’s
The next time you think about taking your business to the next level, assess whether you’ve truly built a team.
Collision Repair Tricks and Treats that Keep on Giving
Overcoming the tricks that sometimes come with running a business requires anticipating what could happen and then planning for those scenarios.
Schaefer Autobody Centers: 7 Tough Lessons Learned
Steve Schaefer has achieved a lot of success as a multi-shop operator, but it didn’t come without some lessons that knocked him flat on his face.
Tough Lessons Learned: One MSO Collision Operator’s Story
Steve Schaefer has achieved a lot of success as a collision shop operator, but it didn’t come without some lessons that knocked him flat on his face.
Motivational Quotes: Inspire Your Collision Staff
Sending inspirational quotes to your staff on a regular basis is a simple and easy way to show you care.
The New Normal: Full Recovery or Pricing Reset?
Collision repairers will continue to see their pricing affected as the new normal takes shape – and those who don’t react and respond in a timely manner will sustain losses they may never recover from.
Customer Service: Raising the Bar
How high have you raised the bar with your customers? Have you raised it so high that no other shop in your area can compete with you?
Keeping an Eye on the Future of Collision Repair
Read, watch and listen to what the experts have to say and you won’t be blindsided when the future comes roaring through your door.
Survival Strategies for the Independent Auto Body Shop
I don’t want to sell my shop, and my type of shop is not the kind a consolidator would buy anyhow. How do I push forward?
