The Chubb Group informed its vendors and business partners this week that it is suspending the use of structural aftermarket parts – including bumper bars reinforcements, absorbers, bumper mounting brackets and radiator supports – on all estimates and appraisals prepared on the insurer’s behalf. Chubb’s move is in response to growing industry concern over the safety of untested structural aftermarket parts.
GEICO, MetLife and Esurance also recently decided against using structural aftermarket parts.
Chubb’s statement follows:
Effective immediately, Chubb is suspending the use of “structural” aftermarket parts (i.e. bumper bars, reinforcements, absorbers, bumper mounting brackets, radiator supports, etc.) on any estimate or appraisal prepared on our behalf. This is due to recent questions and concerns being raised surrounding the safety and integrity of some aftermarket parts. This does not preclude the continued use of non-structural aftermarket outer sheet metal panels; bumper covers and assorted trim components; provided they meet Chubb’s stringent appraisal standards. Additionally, you should continue to utilize quality LKQ and reconditioned parts based on availability and in adherence to Chubb’s appraisal standards.
It has always been and continues to be the intent of Chubb & Son, a division of Federal Insurance Company, to ensure the highest level of safety and quality during the appraisal process.
Should there be any questions concerning the utilization of any part, the local Chubb reinspector should be contacted.
More information:
• BodyShop Business tracks the structural aftermarket parts issue as it unfolds
