Mitchell International, Inc., announced that it has completed the purchase of Scene Genesis, a Web-based workflow and connectivity solutions provider dedicated to improving the claims handling process for insurers, independent appraisers and shops.
Scene Genesis products include SceneExchange, an online community that connects shops that have the capacity to perform repairs with vehicle owners who are able to select a service provider of their choice. Shops can register to be a part of the SceneExchange network free of charge and can submit bids based on cycle time for as many repairs as they choose, helping them to increase the amount of vehicles coming through their shop for repair.
"Mitchell’s commitment to innovation and continued focused on improving the claims process for all parties involved is truly exciting,” said Scene Genesis CEO Ian Cunningham. “It’s a great fit for Scene Genesis and its customers."
"We’re proud to have Scene Genesis solutions as a part of our offerings and excited about new tools such as SceneExchange, which benefit all those involved in the claim-repair shops, insurers, insureds and claimants," added Marc Brungger, executive vice president, Mitchell International.
Ted James, body shop manager of Cook-Whitehead Ford, said that being a member of SceneExchange has increased the amount of appraisal requests coming through his organization by 5 percent.
“SceneExchange’s core value of giving shops the opportunity to bid for jobs based on cycle times perfectly complements our commitment to quickly turn around high quality repairs for our customers,” James said. “And since potential customers are able to see reviews of the quality work we provide from people who have actually had a personal experience with us, the feedback is that much more powerful."
Repairers who would like to become a part of the SceneExchange community can visit the Mitchell Booth N3087 at NACE through Saturday or visit www.mitchell.com