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The Culture at Your Body Shop All Starts with You

Creating the right culture with happy employees who want to make your business a powerhouse starts with you.

AAA Foundation Traffic Safety Survey Points to ‘Culture of Indifference’ Among Drivers

An annual survey of U.S. drivers reveals some traffic safety trends and attitudes that could be good for business in the collision repair industry.

Safety Guide: Creating a Safety Culture for a Competitive Edge

What can auto repair companies do to attract, hire and retain young talent? The first step is to learn what’s important to them.

From the VP: Make Training a Part of the Culture at Your Auto Body Shop

Lack of training not only inhibits productivity, expertise and skill development, it also exposes your company to liability and increased insurance premiums.

I-CAR to Present Benefits of Learning Culture at NACE

Study on correlation between training and improved business performance to be presented at noon on Friday, Oct. 18 at the Main Stage.

Creating a Culture of Continuous Improvement

The concern about creating a kaizen culture is always the same: “I don’t think my people will tolerate this level of change.” But failed change usually results from failed management, not people’s unwillingness to change. Create a culture they can thrive in, and you’ll soon be on the path of continuous improvement.

Play It Safe: “Culture of Safety”

Establish a “culture of safety” in your shop and insist your techs wear
(and properly use) safety equipment. Their families will thank you.

Crash Champions Hosts Biannual Operations Leadership Conference

The three-day event featured presentations from Crash Champions Founder and CEO Matt Ebert, executive leadership, senior operations leaders and more.

Vehicle Care RockStar: Clay Hoberecht

Since starting Best Body Shop, Hoberecht has become a social media star and an example for leading with integrity and doing the right thing.

Long-Time Business Starts New Chapter with Second Generation Owners

Heather Cullaton learned the benefit of giving back from their father, Fred Haberl, longtime CARSTAR franchise partner in Lakeland, FL. She works with the Boy Scouts, her church, NABC Recycled Rides and other community programs. On this particular day, she finds herself at a 4H show, buying a pig for a student to grow and