Virginia Body Shop Owner’s Good Deed Gets Him on ‘The Ellen DeGeneres Show’
Richard Henegar’s restoration of gay student’s vandalized car captures celebrity talk show host’s attention.
Rental Runaround
Ever since the economic downturn, insurers have gotten more aggressive with car rental tactics, causing strained relations between body shops and their customers, not to mention lost productivity. But there are ways shop owners can fight back.
New York Body Shop Owner Prevails in Assignment of Proceeds Case
Nick Orso’s Body Shop in Syracuse, New York, is no stranger to "assignment of proceeds" cases – and no stranger to what owner Mike Orso terms "the bullying some insurance companies attempt to use to avoid paying claims." "From Syracuse to New York City, we’ve observed motions based on various legal opinions where [insurers] are
WIN Employment Webinar Discusses Increase in Harassment Claims, Including Male-On-Male ‘Hazing’
The Women’s Industry Network’s (WIN) first interactive employment webinar, "Demystifying Discrimination, Diversity and the Evolving Workforce," is available to the entire industry on WIN’s website. The webinar originally aired July 27 and was made available to WIN members and sponsors. The session looked at best practices for recruiting and hiring top notch talent and navigating
Mass. Shop Owner Organizing Mustang Restoration to Benefit Youth Education Program
Carl’s Collision Center of Fall River, Mass., announced a unique fundraising effort to benefit the Katie Brown Educational Program (KBEP). KBEP, which was founded in 2001, provides an educational curricula to middle and high school students, both in public and private schools and alternative settings, dedicated to the recognition and prevention of relationship violence. Carl
Kentucky Shop Drops State Farm Over Supplement Spat
Six days after terminating his Select Service agreement with State Farm, Pure Reflection Paint & Collision Repair, Inc. owner Rusty Barrett sounded remarkably unaffected. “We’ll figure it out because that’s part of business,” Barrett said despite the loss of 35 percent of his work in his Shelbyville, Ky., shop. “They came to me eight
Is It Possible to Run a Body Shop Without Lying, Cheating and Stealing?
Point CounterPoint
The Old Blame Game
There’s been a lot of talk lately about a law firm representing Progressive Insurance Company asking an Illinois shop to reimburse the insurer $141.45 for a rental car — due to the shop causing unnecessary repair delays.
Smart Politics: Money = Attention From Politicians
“Anybody can say, ‘I’d like this law to be changed or that law to be changed,’ ” says a Virginia shop owner. “But I don’t see any politicians knocking on my door. … They do it with big insurance companies, but not me.” Well, for lack of a better word: Duh! Of course politicians aren’t
Off With the Gloves: Learn How to Negotiate!
If your “negotiations” involve yelling, pumping out your chest and clenching your fists, you have a better chance of being cast in Rocky VI than of convincing your opponent to give you what you want. Negotiating is a form of mental sparring, so quit trying to intimidate and use your head instead.
