Sherwin-Williams A-Plus Network, CSi Complete to Offer SureCritic Customer Review Service
A recent study by the National Automobile Dealers Association (NADA) University found that only 14 percent of consumers trust advertising. Not surprisingly, the same research revealed that almost 80 percent do trust referrals and recommendations from their peers. In response to these findings, the Sherwin-Williams Automotive Finishes A-Plus Network has announced it has expanded its
Profiting from PDR: Paintless Dent Repair Is a Great Option and a Great Service to Your Customer
Paintless dent repair is a great profit opportunity for any body shop. In parts of the country where hailstorms are common, many of the insurance companies are advocating PDR. It’s a big moneysaver for them, and it speeds up repairs because the notorious “hail teams” blow in and out of town like the storms that
Bosch Auto Service Franchise Announces First Workshop Franchisee
Jim Adams, owner of Dick Adams Automotive in Salinas, Calif., has become the first owner to join the Bosch Auto Service Franchise.
Steering Angle Sensor Service
Ninety percent of the time when a steering angle sensor code is active, it means the sensor needs to be calibrated.
Kia to Share Customer Data with Insurers through LexisNexis
Through a strategic agreement, Kia connected vehicle data will be made available to U.S. auto insurers via the LexisNexis Telematics Exchange.
GM Announces New Leadership at Customer Care and Aftersales
General Motors has named David Marsh as global VP of Customer Care and Aftersales, with Jennifer Goforth replacing him as executive director North America Sales, Service and Marketing.
Kumler Collision: 95 Years of Service
Kumler Collision was founded nearly a century ago in 1928 by Paul Kumler when he opened Kumler Paint and Body in downtown Lancaster, Ohio.
Crash Champions Recognizes U.S. Service Members, Veterans
Crash Champions has announced a weeklong salute to U.S. service members, veterans and their families in advance of Veterans Day.
JohnDow Launches New EV-Hybrid Service and Safety Products
This new line offers a one-stop shop for all EV and hybrid service safety equipment.
Good Communication Helps Ensure Happy Customers
Having a good customer communication plan helps ensure customers and insurers have an equal understanding of the repair process, what will and won’t be covered and the outcome for their vehicle.
