AkzoNobel Remembers Longtime Employee Dave Smith
Smith, who passed away on May 28, 2018, began his career with AkzoNobel in 1993 and played key roles throughout the North American Automotive & Specialty Coatings sales organization, distribution network and collision repair businesses.
Communication with Employees: What the Best Auto Body Shops Are Doing
Start talking about business with your employees, tell them clearly where you are and where you would like to be. My bet is they’ll pitch in and help you make the goal.
Employees: The Lifeblood of the Auto Body Business
We consider our employees the lifeblood of our business, but finding, retaining and developing the best employees is one of the most difficult challenges we face in all of the markets we serve.
How Do You Motivate Your Employees?
There’s an old management saying about the carrot or the stick. Carrots incent behavior, and sticks intimidate behavior. I’m going with the carrots.
Google Rule Change: Disgruntled Employees Can’t Post Bad Reviews About Your Business Anymore
Without getting too deep into the weeds, I want to share a rapid-fire list of issues related to web presence management that have recently come to our attention and what you might need to know or do about them.
Assured Performance Appoints Paul Massie to Vice President of Network Management and Integration
Following his retirement after a 34-year career with Ford, Massie will be returning to the collision industry to help shepherd the introduction, use and expansion of Assured Performance’s Certified Network Management systems.
Collision Repair Shops Discuss Scanning, Focus on Efficiency During Management Success Top 20 Meeting
Scanning, DRPs and employee management were among the topics discussed at the annual Top 20 Meeting for Management Success collision repair shops.
Web Presence Management: Save Some Lives By Joining in the Fight Against Distracted Driving
If you participate in a community outreach campaign – such as Optima Automotive’s teen drinking/texting and driving campaign – social media is a great way to promote it and generate positive PR in your marketplace.
Aston, Pa., Maaco Re-Opens Under New Management
Maaco Auto Painting & Collision Repair has re-opened its Aston, Pa., location, with John Terrizzi Jr. at the helm.
Web Presence Management: 2017 Resolutions for Your Web Presence
Here’s my annual challenge to set New Year’s resolutions for your business and tackle some important issues related to your business’s overall web presence.