Service King Collision Repair Centers Enhance Customer Service with New Web Site - BodyShop Business

Service King Collision Repair Centers Enhance Customer Service with New Web Site

Collision repair facilities today must offer exceptional customer service to compete and succeed, and part of that service has to do with customer convenience. Dallas-based Service King Collision Repair Centers has jumped on to that trend with a newly designed and highly interactive Web site found at www.serviceking.com.  
 
The new Web site is designed to provide customers with easy-to-use tools to schedule collision repair or auto glass repair appointments, check the status of their vehicles, or receive instant windshield repair quotes.
 
“We recognized that our customers want better and faster information about their vehicle, because we all know that getting your car or truck fixed can be such an inconvenience,” said Jennifer Kirk, vice president of advertising and media. “The new Web site not only represents the high quality repairs and customer service that we provide at our repair facilities, it also makes the customer experience that much better with more access to information about their vehicles and about our company and the services that we provide.”
 
Items found on the new Web site include a thorough resource section that helps customers with answers to common questions about auto accidents, repair estimates, rental cars, and insurance claims and referrals. Customers can also learn about the full suite of services that Service King provides, including payment options, towing arrangements, mobile and on-site auto glass repair and replacement, and a written lifetime guarantee. Customers can also locate the nearest Service King Collision Center by using the zip code search function that provides a map to the most convenient locations.

In addition, licensed insurance agents and adjusters looking for state-approved education credits can register online for the free Service King Continuing Education Program with classes held throughout Dallas, Fort Worth and Houston.

Service King Collision Repair Centers is the largest employee-owned collision repair center in the United States and now operates 22 Dallas-Fort Worth locations and five Houston locations.


More information:

Service King Collision Repair and Interfaith Housing Coalition Donate Vehicle to Texas Family

Service King Collision Repair Readying Recycled Ride for Texas Family

Service King Acquires D&D Collision and Callaway’s Collision Specialists

 

You May Also Like

Body Bangin’: The Disengagement Epidemic with Kevin Wolfe

Micki Woods interviews Leaders Way Owner Kevin Wolfe on why 73% of work professionals are disengaged today and what we can do about it.

Micki Woods, master marketer for collision repair shops and owner of Micki Woods Marketing, has released the latest episode of "Body Bangin'," the video podcast that is taking the industry by storm!

In this episode, Woods interviews Kevin Wolfe, owner of Leaders Way and former mechanical shop owner, on how he became the shop everyone wanted to work at. Wolfe also points out that 73% of work professionals today are disengaged — an all-time high — and discusses why that is and how we can fix that.

Body Bangin’: I Thought We Were Doing It Right with Josh Piccione

Micki Woods interviews Josh Piccione on repairing vehicles correctly — according to manufacturer guidelines.

Body Bangin’: Be a Star Not a Hamster with Robert Snook

Micki Woods interviews popular keynote speaker Robert Snook on how to differentiate and grow your business.

Body Bangin’: Know Me, Know My Car with Mike Anderson

Micki Woods interviews Mike Anderson on the importance of building an emotional connection with your customers.

Body Bangin’: Fighting for Consumer Safety with Burl Richards

Micki Woods interviews Burl Richards on his personal mission to fight for consumers’ rights and safety.

Other Posts

Body Bangin’: The Employer-Student Disconnect

Micki Woods interviews Raven Hartkopf, lead collision instructor at Collin College in Texas, on what students want from a shop employer.

Body Bangin’: Why Follow OEM Repair Procedures?

Micki Woods interviews Logan Payne of Payne & Sons Paint & Body Shop on the importance of following OEM repair procedures.

Body Bangin’: Getting Paid for Calibrations

Micki Woods interviews Andy Hipwell and James Rodis of OEM Calibration on how to get started doing ADAS calibrations.

Body Bangin’: What Are The Consolidators Up To With Laura Gay

Micki Woods interviews Laura Gay of Consolidation Coach on the current state of auto body shop consolidation.