Auto Body Shop Team-Building: What is Chemistry?
“Chemistry” is such a nebulous and mysterious concept that everyone struggles to put a finger on it.
VIDEO: Tech Compensation
DCR Systems President and CEO Michael Giarrizzo discusses how he compensates his technicians and how it relates to retention and culture.
How the Department of Labor Helps You Hire Veterans
The organization is committed to working with employers like you – those who know that hiring veterans is not only the right thing to do, but it’s good for business.
The Equal Treatment of Unequal Effort Will Destroy a Company
When everyone is treated equally — without regard for their performance, attitude and results — this sets a potentially demoralizing example for both the Underachievers and the Performer who is giving it their all.
Finding Good Employees for Your Auto Body Shop
One of the biggest complaints I hear from my body shop clients is that good employees are hard to find. So, what can you do?
Auto Body Employees: The Engaged vs. the Disengaged
Every time I hear about an employee leaving us, it hurts. I ask myself, “What did we do wrong?”
Employees: The Lifeblood of the Auto Body Business
We consider our employees the lifeblood of our business, but finding, retaining and developing the best employees is one of the most difficult challenges we face in all of the markets we serve.
Where Have All the Auto Body Technicians Gone Part 2
The traditional ways of getting technicians are not keeping up with the demand of today’s shops. What do we as an industry need to do to draw young people into this trade? Part 2 of a 2-part series.
