VIDEO: Focus on the Customer in Your Auto Body Shop, Presented by Kia
In this video, BodyShop Business Editor Jason Stahl talks about the importance of measuring CSI, emphasizing that high CSI scores happen in the mind of the customer, not on or to the vehicle.
VIDEO: OE Parts – There is a Difference, Presented by Kia
In this video, BodyShop Business Editor Jason Stahl talks about the advantages crashrepairinfo.com lists for using OE parts, including fit, finish, design, quality, safety and structural integrity, and resale value.
VIDEO: OE Certification is Not Just a Fad, Presented by Kia
In this video, BodyShop Business Editor Jason Stahl talks about how OE certification is not a fad and how vehicle technology and competition are driving more and more collision repair facilities to consider becoming certified by an automaker.
VIDEO: Consumer Collision Rights Awareness, Presented by Kia
BodyShop Business has debuted a new video presented by Kia that features BodyShop Business Editor Jason Stahl discussing hot trends and topics in the collision repair industry.
Kia, B.R.A.K.E.S. Adding Defensive-Driving Classes for Midwest Teens
Kia Motors America and B.R.A.K.E.S. are expanding their defensive-driving program for Midwest teenagers, as part of an effort to reduce the high rate of vehicle crashes involving teenage drivers.
J.D. Power: New-Vehicle Quality Hits New High, But Collision-Avoidance Technology Causing Headaches
Collision-avoidance technology and other advanced driver-assistance systems were part of the only category to show declines in quality scores.
