How to Attract and Retain Customers Through Consistent Interaction

Sponsored by Podium

Original air date: August 23, 2017

In this presentation, you'll learn to identify key points in the body shop research experience where your customers are most open to influence so you can better engage with them. You'll also walk away with real clarity on the importance of interacting with the customer on their terms, and how increased interaction can provide valuable insights into improving your business.

Speakers

  • Nico Dato, Vice President, Podium
  • Dustin Duvanich, Automotive Services Director, Podium
  • Jason Stahl, Editor, BodyShop Business

Click here to view the webinar!


Compressed Air for Body Shops

Sponsored by Kaeser Compressors

Original air date: June 21, 2017

Learn best practices for compressed air systems in your body shop.  You'll learn about the components of a compressed air system, find out how you can keep energy costs in line, and how to prevent costly re-work from contaminants in your compressed air supply.

Speakers

  • Michael Camber, Marketing Services Manager, Kaeser Compressor
  • Neil Mehltrette, Engineering Manager, Kaeser Compressor
  • Jason Stahl, Editor, BodyShop Business

Click here to view the webinar!


Drive More Revenue For Your Shop by Boosting Your Online Reputation

Sponsored by Podium

Original air date: March 30, 2017

Word of mouth is your best form of marketing, and it’s especially important in today’s digital world. Learn how positive online reviews can help you increase word of mouth for your shop -- and ultimately drive more revenue. Find out how reviews impact your local search ranking, and pick up tips for collecting hundreds of reviews.

Speakers

  • Nico Dato, Vice President, Podium
  • Dustin Duvanich, Automotive Services Director, Podium
  • Jason Stahl, Editor, BodyShop Business

Click here to view the webinar!