1Collision Announces New Call Center and Phone App

1Collision Network Announces New Call Center and Phone App

The integrated technology solution is designed to assist the motorist in finding the nearest 1Collision repair center and initiating the repair process from the scene of the accident.

The 1Collision Network has announced the release of a phone app and call center integrated technology solution designed to assist the motorist in finding the nearest 1Collision repair center and initiating the repair process at the scene of the accident.

The Network Call Center, a function button on the app, will direct consumers through a toll-free number, utilizing an advanced zip code locator, as well as an option to connect the caller to the 1Collision Network corporate office directly for support.

The 1Collision phone app also assists the motorist in the collision repair process, with features such as “What to do After an Accident,” “Find a Location” and “Request an Estimate.”

“We are excited to launch these tools, aimed at assisting consumers with solutions when the unfortunate happens, and also naturally creating opportunities to increase the traffic at our Network locations,” said Jim Keller, president of 1Collision Network.

The 1Collision Network phone app is now available at both the Google Play Store and the Apple Store. The app will be promoted by 1Collision through targeted social media and other marketing channel campaigns. Collision repair businesses interested in participating should contact John Keller, director of locations support, at [email protected].

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