Click to view a PDF of industry statistics for the following subjects:
Click to view a PDF of industry statistics for the following subjects:
It’s always been easy for repairers to see insurers as the bogeyman that causes all of their problems, but insurers are merely taking advantage of repairers’ lack of business knowledge and acumen.
Perhaps I’m showing my age by referencing an old cartoon character named Pogo, but when I hear shops complain about these abuses, one old Pogo strip comes to mind where he says: “We have met the enemy and he is us.”
The Bogeyman
It’s always been easy for repairers to see the property casualty insurance industry as the “big bad bully” or bogeyman that causes all of our problems. And while some claimspeople do conduct themselves in an egregious manner, insurers for the most part merely take advantage of the opportunities the collision industry provides them. Insurers don’t generally create the opportunities; insurers simply take advantage of them for their own benefit.
If you have more than five years before you plan to exit your business, there are many things you can do to increase its value and decrease your asset gap.
In a family business, it’s important to divide the duties and respect each other’s lanes.
You’re looking to retire and your partner wants to buy you out.
What is the first step in this planning process?
The Service King-Crash Champions merger is a great indicator that financial interest in the collision industry remains strong.
Do you know a “rockstar” in the automotive aftermarket? Then it’s time to nominate them as a Vehicle Care RockStar!
This year’s Single-Shop award winner is Michael Bradshaw of K & M Collision in Hickory, N.C., and the Multi-Shop winner is Matt Ebert of Crash Champions.
The goal is not to declare war against insurers; it is to declare independence for your organization so that you’re able to provide the highest level of service to your true customers.
We can avoid a fate similar to Quint’s in the movie Jaws if we embrace ADAS, technology and training.