NORTHEAST Show Panel Discusses Shops Dropping DRPs
“Slaying the Dragon: Manageable Actions for Shop Success” covered in part how many shops are moving away from the DRP model.
Body Bangin’: Can a DRP Shop Fix Cars Correctly?
Micki Woods interviews three-shop owner Jerald Stiele on whether or not it’s possible to do quality repairs as a DRP.
Body Bangin’: Dropping DRPs
Micki Woods interviews Drew Plischke, director of client insurance reconciliation at Gold Coast Auto Body, on what happened when the shop dropped all of their DRPs.
DRPs: A Broken Model?
How can insurers and repairers work together to streamline the claims process and earn a fair profit?
J.D. Power Study Shows Higher Claim Satisfaction with DRP Shops
The study says the industry’s growing use of directly affiliated repair shops is paying off with a significantly higher overall satisfaction score than for independent repair shops.
NuGen IT Executive to Present “The Future DRP” at SEMA
NuGen IT announced that Pete Tagliapietra, business development leader of the company, will present “The Future DRP… Is There One?” during the SEMA Show in Las Vegas.
How to Build Your DRP Business
There are a lot of considerations to take into account when pursuing DRP work, but if you have the right processes, people and reporting, you can make it a very successful part of your business.
Estimates: My DRP Partner Told Me to Leave Items Out
Our DRP partner has instructed us to not list certain things on our estimates. Is there a problem with our writers leaving them out?
Customer-First Mindset Helps Florida Body Shop Thrive Without DRPs
How do you build a $3 million business without any DRPs? Robert Molina, co-owner of Collision Care Xpress in Pompano Beach, Fla., answers without hesitation: “No doubt it’s the customer service.”
DRPs from A to F: Grading the Insurance Companies
Your DRPs are grading you against your competition. So let’s turn the tables, get out our red pencils and grade the insurance companies.
