NORTHEAST Show Panel Discusses Shops Dropping DRPs
“Slaying the Dragon: Manageable Actions for Shop Success” covered in part how many shops are moving away from the DRP model.
Body Bangin’: Dropping DRPs
Micki Woods interviews Drew Plischke, director of client insurance reconciliation at Gold Coast Auto Body, on what happened when the shop dropped all of their DRPs.
DRPs: A Broken Model?
How can insurers and repairers work together to streamline the claims process and earn a fair profit?
Customer-First Mindset Helps Florida Body Shop Thrive Without DRPs
How do you build a $3 million business without any DRPs? Robert Molina, co-owner of Collision Care Xpress in Pompano Beach, Fla., answers without hesitation: “No doubt it’s the customer service.”
DRPs from A to F: Grading the Insurance Companies
Your DRPs are grading you against your competition. So let’s turn the tables, get out our red pencils and grade the insurance companies.
Consumers Warned About Insurance Steering, DRPs in New Video
The advocacy group Texas Watch has published a YouTube video aiming to educate consumers about their rights if they’re involved in a collision.
Kim’s Auto Body Shuns DRPs, Focuses on Customer Experience
Unlike most collision repairers, James Kim isn’t a “car guy.” But Kim, owner of Kim’s Auto Body in Santa Clara, Calif., has turned his lack of knowledge into his business’s greatest strength.
Autotech Collision Service TV Commercial Educates Consumers About DRPs
New Jersey shop owner Dean Massimini makes the most of his 30-second TV ad, touching on DRPs, certification and consumer choice in collision repair.
Collision Repairers Have Mixed Opinions of Insurers, DRPs
The BodyShop Business 2017 Industry Profile examines insurer-repairer relations, among other topics.
Iowa Senator Introduces Bill Requesting Interim Study Committee on DRPs
Committee will scrutinize the effect and use of DRPs on body shops, insurance costs and Iowa consumers.