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PODCAST: Google & Yelp Reviews

Jason Stahl and Micki Woods discuss how shops can optimize online reviews to influence more customers.

Fix Auto USA Marketing Manager Joins Yelp Advisory Board

Fix Auto has announced the appointment of its U.S. marketing manager, Jonathan Herrera, to Yelp’s Client Advisory Board.

Auto Body Shops Shouldn’t Buy Yelp Ads

Given the failed pilot with our Midwest MSO, my opinion hasn’t changed: Claim your free Yelp listing, brand it, fill in all the information you can and manage your reviews.

Web Presence Management: You’ve Got to be Yelping Me!

Yelp is very much a player in how people see businesses online, including yours. In fact, they’re a way bigger player than you think. Yelp cannot be ignored.

California Body Shop Creates How-To Guide on Creating Yelp Reviews

Customers can now access tutorial on Da-les Auto Body’s website that will show step-by-step process on how to post online reviews.

Is Yelp Making You Yell?

Some collision repairers claim they’re being strong-armed by the consumer review website to advertise in order for their good reviews to appear up-front.

Online Reviews: An Integral Part of Auto Body Shop Marketing

What are people saying about your shop online? Negative reviews require immediate attention and “damage control.”

10 Mistakes Body Shops Make on Their Websites

Most collision repair facilities feel like having a website is enough to compete online today. But there is much more to it than that.

Auto Body Reviews & Website Icons (PODCAST)

Body shops can be hesitant to display online reviews from Yelp and Google on their homepage. Micki Woods gives the reasons why they should not be.

Insurers: How Low Will They Go?

If a shop doesn’t bend to an insurer’s mandates, they will often take the position of: if you’re not with us, then you’re against us.