AAIA Calls on FTC to Take Action on Mazda Aftermarket Parts Release - BodyShop Business

AAIA Calls on FTC to Take Action on Mazda Aftermarket Parts Release

The Mazda release recommends that all maintenance and collision repairs be performed using Genuine Mazda Parts, stating that, "Aftermarket parts are generally made to a lower standard in order to cut costs and lack the testing required to determine their effectiveness in vehicle performance and safety."

AAIA, along with three other aftermarket trade groups,
called on the Federal Trade Commission (FTC) to take action against Mazda for a
recent release that they feel attempts to mislead consumers regarding the quality of
aftermarket replacement parts.

The Mazda release recommends that all
maintenance and collision repairs be performed using Genuine Mazda Parts,
stating that, "Aftermarket parts are generally made to a lower standard in
order to cut costs and lack the testing required to determine their effectiveness
in vehicle performance and safety."

"Our
organizations take serious issue with this statement," said the aftermarket groups. "Every day, car owners or
their service professionals use non-Mazda parts in the repair of their vehicles
without any problem. In fact, many of these parts may have been produced by the
very same factory that supplied the original component to Mazda, only the label
on the box is different."

The letter from the four groups goes on to
request that the FTC call on Mazda to "either to provide substantiation of
their claim that aftermarket parts are ‘generally made to a lower standard’ or
withdraw that claim and issue a public correction in the same venues and manner
as the original release."

The letter also takes issue with a statement in the
release that "Only Genuine Mazda Parts purchased from an authorized Mazda
dealer are specifically covered by the Mazda warranty. The original warranty
could become invalid if aftermarket parts contribute to the damage of original
parts."

"Clearly, the wording of
this paragraph combined with the earlier statements in the release regarding
the quality of aftermarket parts is intended to misinform consumers not only
regarding the quality of aftermarket parts, but also their impact on vehicle
warranties," said the aftermarket groups.

The letter goes on to state, "This release is in direct conflict with the Magnuson-Moss
Warranty Act that makes it illegal for companies to deny warranty coverage simply
because an aftermarket part of service is used."

The
organizations called on the commission to require Mazda to
withdraw the release and issue a correction that use of non-Mazda parts are
permissible, and that it would be "Mazda’s burden of proof to prove a
non-Mazda part caused any alleged damage before denying warranty
coverage."

In addition to AAIA, the letter was signed by the
Automotive Oil Change Association, Service Station Dealers of America and the
Tire Industry Association. 


More information:

Read a copy of the letter from the aftermarket trade groups

Mazda Releases Statement on Use of Genuine Mazda Parts in Collision Repairs

You May Also Like

National Auto Body Council Board of Directors Nomination Process Closing Soon

NABC Board of Directors nominations are due Sept. 6, 2019, 60 days prior to the NABC Annual Meeting and Board Elections on Nov. 6, 2019 at the 2019 SEMA Show in Las Vegas.

The National Auto Body Council (NABC) announced in early August that nominations were open for the NABC Board of Directors. The NABC board is comprised of collision repair industry companies and individuals representing the industry's thought leaders. These volunteer board members donate their time and expertise to lead the NABC and serve its industry membership.  

Cruise Postpones Release of Driverless Taxi Service

Cruise, a GM subsidiary, recently announced that it will miss its goal of launching a large-scale self-driving taxi service in 2019.

Cutting Edge Automotive Solutions Partners with Andretti Rallycross

Andretti Rallycross announced that Cutting Edge Automotive Solutions will serve as technical partner on Cabot Bigham’s No. 02 OINK Clothing Beetle for the remainder of the 2019 Americas Rallycross season, showcasing their SP Tools USA brand.

Ford, Volkswagen Expand Collaboration to Include Autonomous, Electric Vehicles

Ford Motor Company and Volkswagen AG announced they are expanding their global alliance to include electric vehicles – and will collaborate with Argo AI to introduce autonomous vehicle technology in the U.S. and Europe.

CCAR Updates Website with More OSHA Alliance Resources

CCAR (Coordinating Committee For Automotive Repair) has announced the addition of new Occupational Safety and Health Administration (OSHA) Alliance content on its main website, www.ccar-greenlink.org.

Other Posts

CARSTAR McLaren Lake Forest and CARSTAR McLaren Irvine Open in California

Owned by husband-and-wife team James and Mary Davis, CARSTAR McLaren Lake Forest and CARSTAR McLaren Irvine are a family business.

CIECA to Offer Webinar on What Businesses Need to Know to Implement CIECA Standards

CIECA will hold its next CIECAst webinar, “Implementing CIECA Standards: Implementation Guide and Appendix C – BMS, Code Lists and Shema Components,” on Tuesday, Dec. 11, 2018 at 11 a.m. CST.

CARSTAR Urges Customers to Stay Winter Ready

Cold weather can create some of the harshest driving conditions of the year. The months between October and February top the list for accidents, vehicle damage and injuries.

CIECA Adds Broadly as Corporate Member

The Collision Industry Electronic Commerce Association (CIECA) announced that Broadly has joined CIECA as a corporate member.