AkzoNobel Car Refinishes Americas has had five courses related to its Process Centered Environments (PCE) program approved for I-CAR points through the I-CAR Industry Training Alliance.
Focusing on shop operational efficiency, PCE was formally introduced in 2009. The launch of the learning tools used in the program followed an extensive in-shop development cycle, AkzoNobel says.
The program consists of business management tools designed to go beyond lean theories that may not fit specific requirements of a collision repair center environment. PCE brings practical, definable and measurable processes to improve efficiencies and processes specifically within collision repair centers, AkzoNobel says.
Classes that have received credit include:
A Tourist Guide (introduction to PCE)
Tips for First Time Travelers (Preparing for a Process Centered Environment)
Avoid Excess Baggage (Implementing 5S)
Upgrade to First Class (Principles of Continuous Improvement)
PCE Practical Boot Camp (In shop learning series)
“Our PCE champion base is growing throughout North America,” noted Mike Sillay, services manager for AkzoNobel Car Refinishes Americas. “The certification of these courses through the I-CAR Industry Training Alliance validates the quality of the course content and the value that this series of instruction is bringing to the collision repair industry.”