ASA Fielding Questions on Changes with Farmers DRP Agreements - BodyShop Business
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ASA Fielding Questions on Changes with Farmers DRP Agreements

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The Automotive Service Association (ASA) has been fielding
questions from collision repairers over the past several weeks about changes in
the Farmers Insurance Circle of Dependability agreements.

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Changes that are raising questions include:

• Language within the "Most Favored Customer"
area of the agreement

• Annual employee background checks, which does not appear
to be reciprocal

• Limited reimbursement for additional necessary duties
beyond the repair

• Placement of insurer products

• Usage of shop stalls by specialty vendors selected
specifically by Farmers

• Required purchase and utilization of a specified
electronic audit tool

ASA is asking that repairers contact Denise Caspersen,
ASA’s Collision Division manager, at [email protected], if they have any
questions or concerns about their contracts with Farmers. 

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More information:

ASA

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