ASA Launches Site to Assist Insurance Complaints - BodyShop Business
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ASA Launches Site to Assist Insurance Complaints

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The Automotive Service Association (ASA) has added a new section to its legislative Web site that allows consumers and shop owners to easily access their state insurance regulatory agency Web sites. Also included on the new Web page is the specific name of the agency, contact information, Web site address and a link to instructions for filing a complaint for that particular state.

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ASA has historically supported the consumers’ absolute, unequivocal right to choose a repair facility. The purpose of this site is to have an accessible approach to handle circumstances in which consumers or shop owners believe insurance companies may have acted unfairly in settling a claim.

To access the site, visit ASA’s legislative Web site, www.takingthehill.com. The page can be found by clicking on the “Insurer Complaint” button in the navigation menu on the left.

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