Frost & Sullivan, industry analysts and growth consultants, have named Automotive Training Institute (ATI) the 2008 recipient of the Customer Value Leadership of the Year Award. The award is given to the automotive training and coaching company that demonstrates excellence in customer service; provides value to customers, reducing cost and increasing profits; focuses on service, added value and changing customer needs; and is uniquely committed to applying technological innovations that meet customer needs.
“ATI is extremely proud to be the recipient of such a prestigious award,” said Chris “Chubby” Frederick, ATI president. “Frost & Sullivan is a well respected in the auto aftermarket industry and for them to acknowledge our efforts is an outstanding honor.”
Ninety-four percent of shops using ATI’s training programs report “complete satisfaction,” with shop owners increasing their weekly profits by an average $2,100 upon completing ATI’s 27-month program, ATI says. One-day “boot camps” that offer individualized consulting are offered for shop owners in major cities in the United States and Canada.
For more information, visit www.autotraining.net.
