Audatex Announces Integration Service with CSI Holdings for Paintless Dent Repair

Audatex Announces Integration Service with CSI Holdings for Paintless Dent Repair Estimates

Audatex announced a system integration service with CSI Holdings (CSI), a global provider of claims and repair services, to streamline paintless dent repair (PDR) estimate services for catastrophe-level hail damage events around the world.

Audatex announced a system integration service with CSI Holdings (CSI), a global provider of claims and repair services, to streamline paintless dent repair (PDR) estimate services for catastrophe-level hail damage events around the world.

“CSI offers hail-inspection technology with Audatex’s estimating technology to more accurately and efficiently assess catastrophe-level hail damage on a mass scale for areas that have reported significant damages to automotive insurance companies,” Audatex explained in a news release.

The integrated process involves CSI mobile assessment centers – similar to a car wash – to set up as drive-in inspection locations to assess hail damage in heavily affected areas. Utilizing its unique technology, CSI scans the entire surface of the vehicle to determine the location of dents, number of dents, their depth and the severity of dents per vehicle panel. The report then is used to automate an accurate PDR estimate.

Streamlining the existing process of having an estimator manually convert information from the mobile assessment center into a PDR estimate, Audatex will automate the process, bridging the gap between CSI’s output and the estimate. Overall, this results in a more efficient, accurate and less time-consuming claims process that will allow CSI clients to increase their throughput while reducing the potential for human error, according to Audatex.

“Due to the massive number of vehicle damage claims involved in hail catastrophe events, insurance companies have been looking for a streamlined way to most accurately inspect and assess damages,” said Tony Aquila, Solera’s founder, chairman and CEO. “This global partnership with CSI allows for exclusive integration of two leading services to leverage the most innovative, accurate and efficient solution for hail catastrophes.”

Automating the entire process from assessment to creation of the PDR estimate, the integration offers customers increased efficiency, productivity and accuracy in their hail-damage claims, as insurance companies will have an estimated productivity gain of 33 percent for customers, according to Audatex.

“Having an accurate estimate is vital to achieve efficiency in the claims process,” said Michael Morrison, CEO of CSI. “Using our MAC [mobile assessment center] quantifies an ambiguous process allowing for consistent and repeatable results to be generated. The integration with Audatex allows us to marry our MAC output with Audatex’s industry-leading metrics to complete the estimate using the most accurate method available in the marketplace.”

You May Also Like

Repairify, Autel Announce New Initiatives for 2024

In Q1 2024, Autel and Repairify will continue to enhance the value of their combined services for their users through various planned releases.

Repairify, Inc., a portfolio company of Kinderhook Industries, LLC, and Autel U.S., a wholly-owned subsidiary of Autel Intelligent Technology Corp., Ltd., are focusing on key partnership advances made this year and announcing bold initiatives for 2024. 

Repairify and Autel have enhanced the efficiency of the collision and glass repair shop workflow and documentation process by seamlessly integrating Repairify’s remote services and authentic OEM tool scans into the Autel Remote Expert platform. This integration, now available on Autel MaxiSYS Ultra series tablets and MaxiFlash XLink standalone communication devices, increases efficiency by reducing the number of in-shop tools needed to support vehicle diagnostics, calibrations and programming events.

GCIA December Meeting to Feature Mike Anderson

Anderson will give a talk titled “Be Extraordinary” at the Georgia Collision Industry Association meeting on Dec. 13.

Central PA I-CAR Holding Bingo Fundraiser

The fundraiser, which will be held Jan. 20, 2024 from 1-5 p.m., will benefit Central Pennsylvania area collision programs.

NABC Forms Changing and Saving Lives Foundation

The Changing and Saving Lives Foundation, a 501(c)3 organization, was founded to provide support and assistance to families in need, military members, veterans and first responders.

Precision Diagnostics Approved for Ford’s Collision & Glass Program

Madison, Wis.-based Precision Diagnostics recently earned approval as an authorized service partner on Ford’s Collision & Glass Certification program for ADAS calibrations.

Other Posts

TechForce Foundation Names New Chief Growth Officer

As chief growth officer, Jennifer Bergeron brings over 20 years of experience in technical education and organizational management to TechForce.

CREF Selected for LKQ Holiday Vote Fundraiser

The Collision Repair Education Foundation (CREF) was selected as one of the 10 participation charities in the LKQ Cares Holiday Vote fundraiser for this year.

Ford Approves AirPro Diagnostics for Collision, Glass Programs

AirPro Diagnostics announced that Ford has approved AirPro as a diagnostics and calibrations provider to ensure a complete and safe repair.

ASA Applauds Regulatory Proposal that Excludes Collision Repairers

The proposal would have increased required reporting under a revised Air Emissions Reporting Requirements (AERR) regulation.