Management: You’ve Got Personality
There are a lot of personalities to deal with in your shop. Here’s how to make them all see your way of success.
Management: Will the True Repair Professional Please Stand Up?
Be the expert and the professional you need to be. Don’t leave your future in someone else’s hands, and remember: occupant and vehicle safety should be the main concern.
Employees: Developing Your People
Developing your employees is just as important as fixing wrecks if you want to grow and thrive as a company.
There’s Gold on Those Shelves
You only need what you need, when you need it. Why pay for something to sit? So get organized and clear out your parts sheds and shelves.
Management: Taking Charge
Instead of complaining and focusing on what you can’t change, why not focus on the things you can change?
Personnel: Your Employees Are Not Expendable
There are many levers and knobs you can turn to try to get different results and metrics. However, your workforce should not be one of them.
5 Tasks to Improve the Flow at Your Body Shop
A great start for any team, whether they’re struggling or not, would be to fix the easy and basic things first before they worry about other more complex things.
Business: Open Your Eyes
Viewing your operation from the perspective of your customer can open your eyes to improvements you need to make.
