Shop Operations
Cycle Time: The Most Important KPI
Can we game the system to improve cycle time? Sure. But how about we simply fix cars faster?
Can we game the system to improve cycle time? Sure. But how about we simply fix cars faster?
With COVID-19 bringing a heightened sense of self-protection to the forefront, now is the time to reinforce the importance of...
How can we showcase our refinishing skills in a manner that separates us from other shops and drives business to...
It’s no revelation that the paint labor hours directly affect the P&M reimbursement dollars on every estimate. When you think...
Dad died in 2006 from respiratory failure. My brothers and I say the collision industry killed him, but it was...
While it’s true the techniques are many and the fundamentals are few, I’m going to teach a new helper a...
With tighter profit margins today, we need to track our paint and materials usage and a host of other numbers....
What’s the best way to save money on the "small stuff" – filler, sandpaper, drill bits, etc.?
The holy grail of the paint shop is a dirt-free paint job – a no-buffer. And we don’t achieve it...
It’s a pretty simple question: “What causes painter burnout?” The simple answer is: asking a painter to do too much,...
